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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
501 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 501 reviews

August 31, 2018

Great Experience I stopped in to look at Ford's Pick-ups. I have never driven a Ford.. Ali my salesman took me for a test drive. Between Ali and the feel and ride o More

by Barbecon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Horvath , Ali Elsaadawy
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thank you so much for the review! We always want every customer to walk away comfortable so we're glad to have succeeded with you! We look forward to seeing you again.

August 23, 2018

The best! This was the best service experience of my life. From the service coordinator to the the parts guy to the technician, everyone was most helpful and kn More

by John A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Tommy, and Shawn
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thanks John! Glad to here the staff took great care of you! Let us know if you need anything!

August 14, 2018

Through The worker who took my car in was kind, supportive and responsive. While my car needed a daunting amount of work, she explained everything, told me wh More

by Debsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy
Sep 04, 2018 -

#1 Cochran Ford Monroeville responded

Thank you so much for the great review! We appreciate the kind words and feedback. We'll keep this in mind going forward. Thanks again!

August 06, 2018

Inspection and Oil Change Always drop of my car in the evening and pick up the next day. Stopped early afternoon to pick up something i needed in my vehicle and was surprised More

by jcvmanager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employee
Aug 06, 2018 -

#1 Cochran Ford Monroeville responded

Thank you for the great review with genuine piece of feedback. We'll keep it in mind going forward. Thanks again for being a great partner to work with.

July 31, 2018

Focus Purchase Courteous, Efficient. Your internet representative was the only one from all of the local dealers who responded to my inquiries. Eddie was very good a More

by mstorms42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
Aug 03, 2018 -

#1 Cochran Ford Monroeville responded

Thank you! We'll pass this on to the guys, but you should know they loved working with you as well! Thanks again and have a great weekend!

July 30, 2018

Yearly inspection Very great experience. Friendly service. Accomadating wait area. Thank you for your service. I will continue to visit day ford for my service needs on More

by Jesslew10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of
Aug 03, 2018 -

#1 Cochran Ford Monroeville responded

Thank you so much! This is very nice and we greatly appreciate you working with us!

July 27, 2018

My experience was exceptional!!! They did absolutely everything they could to get me into my brand new car!!! I couldn’t have asked for a better experience!!! Thank you for everything More

by Fetters,katlyn127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Patton , Ed Adams, Jason Mossing, Justin Capozzi
Aug 03, 2018 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! It was great working with you as well!

July 27, 2018

Great I always think I’m paying to much, but Eddie Adams always goes out his way to insure a great deal. He is great at his job and very professional. I wou More

by Tlightbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
Aug 03, 2018 -

#1 Cochran Ford Monroeville responded

Thank you for the incredible review of our team! We hope so too, but if you have any questions or concerns you should always feel free to reach out!

July 24, 2018

Quick, Friendly, Efficient First time buying a new car and instead of being overwhelming, it was quite a simple process. I knew what I wanted, and Eric made it happen. He didn't More

by Rutkoski44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
Jul 27, 2018 -

#1 Cochran Ford Monroeville responded

Thank you! We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 20, 2018

Eric Joned Made my First Car Buying Experience Great I’m a college student who has been sharing a car with my father and it just came the time I needed to purchase my own car. I was not sure what to expe More

by capw7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Weishorn, Carrie Ziegler, Bob Lauer, Eric Jones
Jul 24, 2018 -

#1 Cochran Ford Monroeville responded

Thank you very much for the review! We're so happy to see all this great feedback about Eric! We'll pass this on to him!

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