Back

#1 Cochran Ford Monroeville

Monroeville, PA

4.7
542 Reviews

3696 William Penn Highway

Monroeville, PA

15146

Directions

By Type

Showing 542 reviews

May 19, 2025

In spite of power outage / the service people organized service in other locations of Cochran to honor service appointments / Good customer service More

by Krisnaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We appreciate you bearing with us through the outage, and hope to work with you again.

May 19, 2025

The dealership is clean and convenient and equipped with the things that are needed to do what needs to be done to my car . The staff that I mey was great. More

by Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help keep you running smoothly! Please let us know if there's anything else we can do to assist.

May 18, 2025

Fast service and clearly explained process and what was to be done with my vehicle More

by ajaybell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

May 18, 2025

Not good at writing but was quite satisfied with my time at the dealership. The gentleman that helped me was wonderful. More

by shirl515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 20, 2025 -

#1 Cochran Ford Monroeville responded

We're glad to hear of our great experience with our team! We hope to see you again.

May 17, 2025

Great communication, car is always done when promised, nice value add with shuttle service to my office. More

by Stlrfn60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for making us your service home. We look forward to seeing you again!

May 17, 2025

The associates and service was very accommodating. They did what was needed for my car and was very timely in the process More

by tomrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

May 17, 2025

Outstanding service Austin is fantastic. Will be back to see him again. Could not be more pleased thank you, Austin. More

by simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin.
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for choosing to work with us- we look forward to seeing you again!

May 16, 2025

I arrived early for my appointment, they took me right away, gave me a 2 hour time window when it would be done and they finished a half hour early. Service Rep. Cody was personable and upfront. More

by rum2coke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albitton
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

May 16, 2025

I have been dealing with this dealer for over 20 years and have felt comfortable with the work and people there. I have had no complaints with the work performed. I recently had major work done for the fi More

by Mscott0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! It's our pleasure to help keep you running smoothly. We appreciate you making us your automotive home, and look forward to welcoming you back for your next visit!

May 16, 2025

Fast friendly service that provides a video of what was accomplished! Wow! Wonderful! The text messages kept us informed. More

by marshallritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. Let us know if you need anything else- we hope to see you again!