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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
878 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 878 reviews

February 25, 2026

Cody was great really helpful and made the whole experience really easy from the moment i got there and left More

by chrisorrego04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 28, 2026 -

#1 Cochran Ford Monroeville responded

Thanks for the kind review! We'll be sure to passa long your praise to our team. Please let us know if you need anything else!

February 25, 2026

Austin is my go to person in service for this dealership! Monroeville Ford is my #1 dealership! More

by schlereth.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 28, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! It's our pleasure to help keep you running smoothly.

February 23, 2026

Everyone here was extremely helpful when I was in a bit of a cram to get my car inspected and have my brakes done. They took care of me while I was out of the country and kept me updated on everything. The More

by Kenzie all0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from services
Feb 24, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! It's our pleasure to help keep you running smoothly. Please let us know if you need anything else- we hope to see you again!

February 22, 2026

Employees are very knowledgeable and pleasant, letting you know what they will be doing as you wait in the waiting area that is very open and clean with vending machines. I enjoyed watching the video on More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 24, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. We hope for the opportunity to work with you again!

February 21, 2026

My experience with the dealership was amazing. They took care of everything. It was the most stress-free car buying I’ve ever done. More

by Anne Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Justin Capozzi
Feb 24, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your Clearly Better Car Buying experience with us! It's our pleasure to help. We appreciate you chooisng to work with us, and hope you're enjoying your new car!

February 21, 2026

Shawn did an awesome job handling the deal and everyone was extremely friendly. I appreciated them getting the car from the sister dealer and getting me out quickly to make an appointment More

by Jstewart6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smail, Justin Capozzi
Feb 24, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! It's our pleasure to help you find the right vehicle. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 19, 2026

Austin Gockel is the best service department worker i have ever encountered. I would like him to stay as my service representative. He is first class. His score is 100 of 100. More

by williamslovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Feb 23, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! We appreciate the kind words, and will certainly pass along your praise to our team. Looking forward to welcoming you back for your next visit!

February 16, 2026

They provide excellent service. I've been going to that dealership for almost 20 years. More

by Rox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
Feb 19, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for making us your automotive home! We truly value your continued loyalty over the years, and look forward to welcoming you back for your next visit.

February 16, 2026

The men working here took the time to go above and beyond to take care of my Ford vehicle. More

by csigmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson
Feb 19, 2026 -

#1 Cochran Ford Monroeville responded

We're happy to help keep you running smoothly! Please let us know if you need anything else.

February 16, 2026

What I would appreciate is the service dept not telling me how many filters need changed. For example cabin filter. I have 23000 miles on the vehicle it doesn’t need changed. Fuel filter, the fuel filter More

by Schmittyt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 19, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for your continued loyalty and for sharing your feedback. Our service recommendations are based on manufacturer guidelines as well as vehicle condition at the time of inspection, and in some cases factors like driving environment, road conditions, or air quality can cause filters and other items to need replacement sooner than expected. That said, we understand how important it is to clearly explain why a service is being suggested, especially if it was recently completed. We appreciate your input and will continue working to ensure our communication is clear and transparent during every visit.