#1 Cochran Ford Monroeville
Monroeville, PA
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Everyone here was extremely helpful when I was in a bit of a cram to get my car inspected and have my brakes done. They took care of me while I was out of the country and kept me updated on everything. The of a cram to get my car inspected and have my brakes done. They took care of me while I was out of the country and kept me updated on everything. The service individual Dev helped me significantly and he was Dave More
Employees are very knowledgeable and pleasant, letting you know what they will be doing as you wait in the waiting area that is very open and clean with vending machines. I enjoyed watching the video on you know what they will be doing as you wait in the waiting area that is very open and clean with vending machines. I enjoyed watching the video on my car. Austin is a very pleasant knows exactly is what’s to be worked on and how long it could take. I would come back again. More
Shawn did an awesome job handling the deal and everyone was extremely friendly. I appreciated them getting the car from the sister dealer and getting me out quickly to make an appointment was extremely friendly. I appreciated them getting the car from the sister dealer and getting me out quickly to make an appointment More
Austin Gockel is the best service department worker i have ever encountered. I would like him to stay as my service representative. He is first class. His score is 100 of 100. have ever encountered. I would like him to stay as my service representative. He is first class. His score is 100 of 100. More
What I would appreciate is the service dept not telling me how many filters need changed. For example cabin filter. I have 23000 miles on the vehicle it doesn’t need changed. Fuel filter, the fuel filter me how many filters need changed. For example cabin filter. I have 23000 miles on the vehicle it doesn’t need changed. Fuel filter, the fuel filter has already been replaced. Service dept said the air filter needs replaced, it also had been done. Finally my windshield wipers, also the service dept said needs to be replaced bit work just fine. I have have five ford trucks since 2009 and don’t appreciate the service dept wanting to do service that is not required. Thank you More

