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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
626 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 626 reviews

July 16, 2025

Austin was amazing, quick and efficient! I had recently bought my Ford and had a few questions about how certain features worked and he was very knowledgeable and was able to assist me with More

by Jeremy BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jul 17, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us, Jeremy! We will be sure to pass along your praise to Austin and our team. We appreciate you choosing us, and hope to serve you again soon.

July 16, 2025

Great place to go and I will be there for all my car needs ok More

by maryfleming412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
Jul 17, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your wonderful review, Mary! We're thrilled to hear you had a great experience and appreciate your trust in us for all your car needs. Looking forward to seeing you again soon!

July 15, 2025

They are really friendly and helpful, courteous and knowledgeable about their vehicles. They told me what I needed to know. More

by Lloydtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Dillion
Jul 16, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team, and we hope to serve you again soon.

July 15, 2025

John, Eddie, and Justin were awesome! They gave me a great trade in value and the vehicle I purchased was priced excellently. I don’t have any complaints. I will definitely be going back More

by Denocrocizi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John the sales manager , Ed Adams, Justin Capozzi
Jul 16, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the fantastic review! We're thrilled to hear that our team provided you with a memorable experience. Your recommendation means a lot to us, and we look forward to serving you again soon!

July 14, 2025

Great service. Accurate online scheduling, very efficient service, and comfortable lounge that allowed me to wait on service. Just wish they would have considered o More

by bmcever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 16, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your feedback! We're glad to hear you enjoyed our service and lounge. We appreciate your suggestions and hope to serve you again soon.

July 14, 2025

I dropped off my Expedition for an oil change while I was at work. They were running behind the whole day and didn’t get to it when they initially told me they would but they made it right and realized there More

by jennmedder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel- Service
Jul 16, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help get you and your Expedition back on the road! We appreciate your patience, and we hope to serve you again soon!

July 13, 2025

It took 2. 5 hours for an oil change and tire rotation. I usually go to Kenny Ross but you are closer so I thought I would try your service. Won’t make that mi More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 14, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your feedback, Keith. We strive for efficient service, and we're sorry to hear about your experience. Your comments help us improve, and we hope you'll consider giving us another chance in the future.

July 12, 2025

I came in for an inspection and was taken care of very quickly. Austin was professional and got me taken care of in about an hour. More

by Chris.swint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in Service
Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with the service you need! Thank you for choosing to work with us.

July 12, 2025

Very prompt and timely. Shawn is great. I have bought from Cochran before and will in the future. More

by Govoram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smail
Jul 14, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We value your continued loyalty, and look forward to working with you again.

July 11, 2025

Always friendly and communicate with me regarding updates. Willing to go the extra step, too.i get s car was whenever I bring my car in More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We look forward to working with you again.