#1 Cochran Ford Monroeville

Waiting area wet stains were over the carpet and it smelled.I came back a week later carpet had been cleaned, no odor. smelled.I came back a week later carpet had been cleaned, no odor. More

They are very helpful, professional, and up front about everything. Austin got my vehicle straightened out and back on the road quickly. everything. Austin got my vehicle straightened out and back on the road quickly. More

Being this is not the first time, my experience is always that of professionalism and curiosity. The young man named Austin represents the dealership in a positive light !!! that of professionalism and curiosity. The young man named Austin represents the dealership in a positive light !!! More

Having a reliable car it’s important for me. Cochran has provided that for me. I know I can count on my rep, Austin Gockel, to help with any problems if they develop quickly and reliably. He is Cochran has provided that for me. I know I can count on my rep, Austin Gockel, to help with any problems if they develop quickly and reliably. He is one of the main reason I continue to use Cochran for me cars maintenance. More

This dealership was excellent when it came to assisting me with my purchase. My salesman Mason went way and above what I expected from a salesman and hit every single point on my list that helped me make m me with my purchase. My salesman Mason went way and above what I expected from a salesman and hit every single point on my list that helped me make my decision to purchase my vehicle there. However, with good there is always bad, and the only negative spot on their hands is that they have an unknown African-American salesman working there that in my opinion cast a shadow over all the good things that dealership has to offer with his negative attitude. Being l did not have to deal with him directly, but when me and my wife enter the dealership to look for a vehicle, he was the first person we saw and didn’t have the courtesy to speak and/or ask if we needed assistance. That right there had me leaving until Mason came over and the rest is l got the vehicle l wanted and Mason should be rewarded for his professionalism and just his humble courtesy. As for that other salesman who when we picked my vehicle up still couldn’t part his lips to speak when we were in the dealership, he needs to do better. A+ for Mason and sales team, E for Mr. Negative Attitude. More

Your dealership honored an issue with coolant leaking into the engine block and replaced it for free. That is a car company I can continue to purchase another car from. into the engine block and replaced it for free. That is a car company I can continue to purchase another car from. More

Mr. Adam's was courteous and very helpful and already have recommended him to friends for their next purchase! have recommended him to friends for their next purchase! More

Very nice employees, took my car in for an inspection and a few other things, everyone was very helpful, and quick! a few other things, everyone was very helpful, and quick! More

Shawn Smail was fantastic to work with and I would send others to him for assistance. He answered all of my questions and made the buying experience a great one! others to him for assistance. He answered all of my questions and made the buying experience a great one! More

The team at Cochran Monroeville Ford made my purchase of a new F150 Lightning an easy and enjoyable experience. Took care of negotiations via text primarily, I filled out all the documentation needed for fi a new F150 Lightning an easy and enjoyable experience. Took care of negotiations via text primarily, I filled out all the documentation needed for finance from home. When we agreed on numbers, I went to the dealership, took the truck for test drive. Loved the ride. Went in signed my paperwork and the whole time at dealership was an hour tops including test drive. This is how the buying experience should be! Thank you! More