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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.7
643 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 643 reviews

July 19, 2025

Work was done quickly and the staff were very qualified and easy to deal with. I'll work on getting other techs to use your services. More

by jimreis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service
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Jul 21, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help get you back on the road, Jim! We value your recommendation, and we look forward to seeing you again soon.

July 18, 2025

Excellent service and very helpful with the issue I presented. Would recommend to anyone looking for car service More

by jasonstoudmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service 5
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Jul 21, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your feedback, Jason! We're thrilled to hear you received excellent service and found our team helpful. Your recommendation means a lot to us. We look forward to serving you again in the future!

July 18, 2025

Austin worked with me to schedule my service the next day and kept me informed of updates via text all morning. Super easy to communicate and super grateful for the quick repair! More

by bsawyerrevels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - service
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Jul 21, 2025 -

#1 Cochran Ford Monroeville responded

We’re thrilled to hear about your positive experience! Austin is dedicated to providing excellent service, and it’s great to know he kept you informed throughout. Thank you for sharing your feedback, and we look forward to serving you again!

July 18, 2025

Very nice service employees treat you like you are human, not a number. Polite helpful More

by djphillips27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jul 21, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your kind words! We’re thrilled to hear that our team made you feel valued and well taken care of. Your satisfaction means everything to us, and we hope to serve you again soon.

July 18, 2025

Poor customer service. Took my car in for a recall, which I called the day before to make sure they could do, and they did not do it. Asked if they had parts to do my break More

by Kinneypj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Jul 28, 2025 -

#1 Cochran Ford Monroeville responded

We’re sorry to hear about your experience. We appreciate your feedback, and will work to address these issues internally.

July 17, 2025

I love this dealership they are always very helpful and nice! Austin is especially helpful when he is there! More

by Byrd little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin (with all the tattoos)
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Jul 18, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us, Byrd! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to serve you again soon!

July 17, 2025

The service was Friendly and very helpful to what I was looking for. Easy to work with as well More

by kevinkeibler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Newton Da Silva, Ali Elsaadawy, Justin Capozzi
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Jul 18, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the fantastic feedback, Kevin! We're thrilled to hear that you had a positive experience with our team. Providing friendly and helpful service is what we strive for, and we hope to serve you again soon.

July 16, 2025

Great Service Cody was very knowledgeable and treat us well. Will recommend ford Cochran to friends and family. Thank you for getting us in and out. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jul 17, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the fantastic review, Tim! We're thrilled to hear that Cody and our team provided you with knowledgeable and efficient service. Your recommendations mean a lot to us, and we look forward to serving you again soon.

July 16, 2025

Austin was amazing, quick and efficient! I had recently bought my Ford and had a few questions about how certain features worked and he was very knowledgeable and was able to assist me with More

by Jeremy BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Jul 17, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us, Jeremy! We will be sure to pass along your praise to Austin and our team. We appreciate you choosing us, and hope to serve you again soon.

July 16, 2025

Great place to go and I will be there for all my car needs ok More

by maryfleming412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
Report | Print
Jul 17, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your wonderful review, Mary! We're thrilled to hear you had a great experience and appreciate your trust in us for all your car needs. Looking forward to seeing you again soon!

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