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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.7
628 Reviews
Call Dealership (412) 856-0600

3696 William Penn Highway

Monroeville, PA

15146

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Showing 628 reviews

July 12, 2025

Very prompt and timely. Shawn is great. I have bought from Cochran before and will in the future. More

by Govoram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smail
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Jul 14, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We value your continued loyalty, and look forward to working with you again.

July 11, 2025

Always friendly and communicate with me regarding updates. Willing to go the extra step, too.i get s car was whenever I bring my car in More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We look forward to working with you again.

July 11, 2025

Super convenient location, Well maintained with lots of stock on site. Showroom and waiting room are very cleanly. More

by silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody A
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Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We appreciate you making us your automotive home, and look forward to seeing you again.

July 10, 2025

Service advisor stated he will call me the next day…. turns out he was off and nobody checked his voicemails. I had to visit the dealership to see if my car was done. Turns out it wasn’t and I had to wai More

by jmarchet
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for bringing your concerns to our attention- we are sorry to hear that your experience did not meet our standards for excellence. We apologize for the delay and any resulting inconvenience that it caused. We've shared your comments with our management team to be addressed internally, and hope for the opportunity to better serve you moving forward.

July 10, 2025

Everyone here from sales to financing were very helpful, friendly and easy to deal with. More

by Sibes-n-bcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
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Jul 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the glowing review! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

July 10, 2025

They were very helpful and found me a terrific car! ! Everyone was very easy to work with! More

by Mpml1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing, Justin Capozzi
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Jul 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the feedback! We're thrilled to hear you found a great car and had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again in the future!

July 09, 2025

Excellent service performed in a very timely manner. Courteous and friendly staff with knowledgeable technicians. Very happy with service. More

by snap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

July 09, 2025

Dealer was extremely helpful in resolving my concerns in a timely professional manner. Austin is very knowledgeable and kept me informed while work was being completed. More

by Rpapale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 10, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you again.

July 09, 2025

Had a great experience with my sales person but the overall buying experience was subpar. Virtual financing is garbage & I sat in the dealership for 4 hours waiting for my turn. I should have left. W More

by susanconley4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us- we are sorry that it did not meet our standards for excellence. We have made our upper management team aware, and they have connected with you via phone to discuss. We look forward to addressing all of your concerns and ensuring your complete satisfaction when you return from your trip.

July 07, 2025

Great service and detected a problem with shocks under warranty. That honesty means a little to customers! More

by Traceyjermany.tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

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