#1 Cochran Ford Monroeville

I was very pleased with the Cochran Monroeville dealership. The buying process was smooth and quick. The staff was helpful friendly. dealership. The buying process was smooth and quick. The staff was helpful friendly. More

Dave was very informative and knowledgeable. He provided a free rental while my car was getting serviced. Austen also provided a great experience. He provided a free rental while my car was getting serviced. Austen also provided a great experience. More

Great place to get your car fixed. Been very happy with the service as a repeat customer. Been very happy with the service as a repeat customer. More

Excellent service! I had an issue and it was taken care of very quickly. The video was a great help also I had an issue and it was taken care of very quickly. The video was a great help also More

They were able to help me with a big issue I had. Gave updates accordingly, my service advisor was top notch! I will definitely return here for my future repairs Gave updates accordingly, my service advisor was top notch! I will definitely return here for my future repairs More

Was only showed one vehicle to lease did not really want gray color. I asked about other color and salesman said this one had the best deal. I was not shown any other vehicle. When completing paperwork I gray color. I asked about other color and salesman said this one had the best deal. I was not shown any other vehicle. When completing paperwork I agreed to 12000 miles a year on Friday Feb 20. I was told on Saturday Feb 21 that my job site was changed to a site 22 mile away, 44 a day. I called on Monday February 23 when they opened in AM. I explained the situation and asked them to amend the contract to 15000 a year. I am going to use at least 44000 miles just to go back and forth to work! IIbwas told there is nothing that they can do about it. I also called the leasing company. They said only the dealer could do something and agree to re-write the contract for the 15000 miles. I will be 70 in June and have been coming to this dealership since the 70’s for my vehicles, my husbands vehicles and a couple for kids over these years. I did not even get a call back from my salesman I called several times got the salesman Jacob and I was not permitted to talk to the finance manager though I left 2 messages for him. I was ultimately told to just turn it in early and get into something else. I told them I was not trying to incur all the penalties of an early trade in. They did not care and basically blew me off and wanted me to just go away and deal with More

Sales and management served me well. Overall great experience. Thank you and keep up the service Overall great experience. Thank you and keep up the service More

Was in and out at in timely manner. Tech explained the service it was for a recall. Tech explained the service it was for a recall. More

The service department has been extremely efficient at helping to diagnose and resolve an unique issue which occurred with my vehicle while also ensuring it will not reoccur. helping to diagnose and resolve an unique issue which occurred with my vehicle while also ensuring it will not reoccur. More

Mr smail, what was our salesman? He went out of his way to help us. He did fantastic job. He made us feel bad, very comfortable. Never thinking we were going to buy a car Saturday. He went out of his way to help us. He did fantastic job. He made us feel bad, very comfortable. Never thinking we were going to buy a car Saturday. Evening, but because of him, we bought a new bronco. Thank you, Cochran, dealership, for hiring wonderful people. The whole staff there was great. More