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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
832 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 832 reviews

February 10, 2025

I thought the service was outstanding. I received a text with a video showing me what was wrong with my car. My service advisor was very good in going over the issue with my car. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be beneficial. Please let us know if you need anything else!

February 10, 2025

THIS WAS A GREAT DEALERSHIP. THE STAFF WAS EXCELLENT. WILL USE THEM AGAIN. THANK YOU. More

by DAVID ALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO NAME
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We appreciate you choosing us, and look forward to welcoming you back for future visits.

February 10, 2025

Thank you for addressing my issue of the wrench appearing on car display so quickly. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Goekel
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else- we're here to help.

February 10, 2025

Salesman was polite and they made every effort to work with me considering my trade-in and financing. I really felt like I got a fair deal and will be going back to them for service work and would definit More

by appzombieash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, John, and Vinnie
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We're glad to hear you enjoyed working with our team, and look forward to welcoming you back for future visits. Enjoy your new ride!

February 09, 2025

Good experience over all. Friendly, knowledgeable, thorough. Took time to explain, very transparent about their procedures and costs More

by rclarkewithers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sperber
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 09, 2025

The salesman jacob loy was very helpful, friendly and professional. The staff was very helpful enjoyed the buying experience I would go there again More

by Edward sutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob loy
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We appreciate you choosing to work with us, and hope you're enjoying your new car.

February 09, 2025

Sales staff knowledge, professional, trustworthy and timely in responses. Introduced me to all the features of the vehicle and helped me with the set up process. The paperwork process and signing of d More

by dcimino794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're happy to help get you out on the road in your new ride. Thank you for choosing to work with us!

February 08, 2025

I have been very happy with the service at Cochran Ford Monroeville. They were able to get my Expedition in for inspection and an oil change quickly, on short notice and completed the work fast. Cody, ke More

by Mbmorrow4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

February 08, 2025

It was ok, I don't like that I now have to go out of my way to Wexford for my free oil changes. It not right at all, it cost us more time now to save $ wich is just as valuable, but obviously not relevant More

by jordanmiles242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 08, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your feedback with us! We'd like to know more about the vehicle you purchased and any service programs that you are eligible for. If there's anything that we can do to assist in clarifying or finding a resolution for you, please don't hesitate to reach out to us with details at feedback@cochran.com.

February 07, 2025

Everyone engaged me from the time I entered and was helping. My agent was professional and made everything simple. More

by Leroy Mabins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 08, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're happy to help. We appreciate you choosing to work with us, and hope to see you again!

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