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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
631 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 631 reviews

July 09, 2025

Dealer was extremely helpful in resolving my concerns in a timely professional manner. Austin is very knowledgeable and kept me informed while work was being completed. More

by Rpapale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 10, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you again.

July 09, 2025

Had a great experience with my sales person but the overall buying experience was subpar. Virtual financing is garbage & I sat in the dealership for 4 hours waiting for my turn. I should have left. W More

by susanconley4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Jul 12, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us- we are sorry that it did not meet our standards for excellence. We have made our upper management team aware, and they have connected with you via phone to discuss. We look forward to addressing all of your concerns and ensuring your complete satisfaction when you return from your trip.

July 07, 2025

Great service and detected a problem with shocks under warranty. That honesty means a little to customers! More

by Traceyjermany.tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

July 06, 2025

Great experience and was able to resolve my problem and didn’t cost me a penny!!! Very prompt with parts and service! More

by Joero7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service team!
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

July 05, 2025

Cody amd Jeff, we're great! They both explained everything that was done to my vehicle. Most other dealerships don't take that kind of time. They were both very knowledgeable More

by heller153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zilko
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

July 04, 2025

Got me in good time work done with out a long wait and keep me informed More

by mb99p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 04, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for your review! We're glad you had a good experience with us.

July 04, 2025

I was lucky enough to have Eddie greet me at the door with a warm smile. He pulled the car inside the garage so I did not have to walk in the pouring rain. He took all the time I needed showing me all th More

by Savannabaur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny, John , Ed Adams
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for the glowing review! It's our pleasure to provide a top notch customer experience. We appreciate you choosing to work with us, and hope you're enjoying your new car!

July 04, 2025

Mason was friendly, honest, and no arrogance from anyone. Best experience with a dealership ever. More

by Jeepn42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! It's our pleasure to help. We hope you're enjoying your new car!

July 03, 2025

Friendly staff that was understanding of customer needs and made good suggestions to help guide the purchase More

by jbeighel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob L
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope you're enjoying your new car!

July 03, 2025

My wife and I just purchased a new F-150 from Cochran of Monroeville. The salesperson, Eddie Adams, was very helpful and so easy to work with. He and his manager, John Cebula, worked way past hours to get u More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jul 07, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your wonderful experience with us! We appreciate your kind words, and will certainly pass along your praise to our team. Wishing you many happy miles ahead in your new car!

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