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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
567 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 567 reviews

May 17, 2025

Great communication, car is always done when promised, nice value add with shuttle service to my office. More

by Stlrfn60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for making us your service home. We look forward to seeing you again!

May 17, 2025

The associates and service was very accommodating. They did what was needed for my car and was very timely in the process More

by tomrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

May 16, 2025

I have been dealing with this dealer for over 20 years and have felt comfortable with the work and people there. I have had no complaints with the work performed. I recently had major work done for the fi More

by Mscott0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! It's our pleasure to help keep you running smoothly. We appreciate you making us your automotive home, and look forward to welcoming you back for your next visit!

May 16, 2025

Fast friendly service that provides a video of what was accomplished! Wow! Wonderful! The text messages kept us informed. More

by marshallritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. Let us know if you need anything else- we hope to see you again!

May 16, 2025

I arrived early for my appointment, they took me right away, gave me a 2 hour time window when it would be done and they finished a half hour early. Service Rep. Cody was personable and upfront. More

by rum2coke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albitton
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

May 15, 2025

Very accommodating. Needed a lot of work done to pass inspection and they were able to get it done same day and get me a Lyft home so I didn’t have to sit at the dealer More

by lacey.n.mcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody from Service
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're happy to help keep you running smoothly. Please let us know if there's anything else we can do to assist!

May 15, 2025

They got it done even with a major power outage. I’m a man of few words and the review requiring 15 words does not make me happy. More

by LouGrobmyer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for bearing with us through the outage! We hope for the opportunity to work with you again.

May 13, 2025

Recent, and first, visit to the service department exceeded expectations. every Cochran team member I encountered was very kind and helpful. More

by Kalabuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service, Julian in sales
May 14, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! We appreciate you giving us the opportunity to work with you, and hope to see you again.

May 12, 2025

service advisor cody was good help and got me in and out in the same day More

by haydenplotts2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 14, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

May 11, 2025

The service manager was personable and treated me as a valued customer. I highly recommend Cochran Ford's service department. More

by RonL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We're happy to help. We hope to see you again!

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