
#1 Cochran Ford Monroeville
Monroeville, PA
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Newton DaSilva Newton was patient and very knowledgeable as he instructed us about the features of Sync on our new Ford Escape. Because of his efforts we really enjo Newton was patient and very knowledgeable as he instructed us about the features of Sync on our new Ford Escape. Because of his efforts we really enjoy our new Escape's features. Well done Newton! More
Jeff helped us find the perfect vehicle and Newton was so knowledgable about how to operate our new car. we havent purchased a new vehicle in year and the gm and us finally came to an agreement that was ok knowledgable about how to operate our new car. we havent purchased a new vehicle in year and the gm and us finally came to an agreement that was ok with us. More
Over all the experience was positive. I did express some concern at the length of the sales process being over 5-1/2 hours with most of the time waiting on the management to provide prices or documents to t concern at the length of the sales process being over 5-1/2 hours with most of the time waiting on the management to provide prices or documents to the sales team. Upon discussing this issue with Newton Da Silva, he was able to share my experience with management for internal continuous improvement. More
What a great buying experience!! Between Sean, Newton and Mike I couldn't have had a better time buying a car. Sean was great. He was informative, worked hard to get me a good deal, and was such a nice and Mike I couldn't have had a better time buying a car. Sean was great. He was informative, worked hard to get me a good deal, and was such a nice young man. I really appreciate his efforts. During the test drive of two different cars, he explained everything about them, answered any questions, and took the time to let us get a good test drive of each vehicle. I went in to the dealership sure of myself that I was just window shopping. I left with a great car, feeling really good about the purchase I just made. Newton explained the technology in the car in great detail so we understood everything there was. What a nice person to work with! He was so personable and made you feel at ease with the technology. Mike took the time to explain everything about the finance, warranties, and the oh so many forms one must sign. Again, very nice and very helpful. I have had some really bad experiences with car dealerships, but this was the polar opposite of those. I didn't feel that anyone was treating me differently because I was a woman, nor was I treated like I didn't know what I wanted or what I was doing. Everyone was pleasant and respectful and went out of their way to make me feel at ease and comfortable. Thank you! More
Bob and Jason worked with me to get where I needed to be financially. As soon as I walked in the door Bob looked for all requirements that I was looking for in an F-150 and made me feel welcome. financially. As soon as I walked in the door Bob looked for all requirements that I was looking for in an F-150 and made me feel welcome. More
This is my third vehicle I have leased through Day Ford...once again, I had a very enjoyable experience. Bob's attention to my wants and needs and his being able to find my vehicle was excellent. I Ford...once again, I had a very enjoyable experience. Bob's attention to my wants and needs and his being able to find my vehicle was excellent. I would buy another car from him in a heartbeat. Newton's knowledge of the vehicle's "bells and whistles" was impressive, and he was a great help in getting to know the vehicle. I'd come back. More
my overall car buying at day ford was not to bad every one was nice to me except the internet sales man very rude and not fair with me on my trade, but other than that i would buy there again, the sales m one was nice to me except the internet sales man very rude and not fair with me on my trade, but other than that i would buy there again, the sales manager got the price together on the trade. More
Salesman was very professional and helpful-Manger was very helpful in making my final decision-Mike was very helpful in explaining paper work and easy to talk to. very helpful in making my final decision-Mike was very helpful in explaining paper work and easy to talk to. More
If I was considering another Ford I would go back there and give them a chance to win my business. I made it a point to them that I wanted to be quick about things when I was there, and to that point th and give them a chance to win my business. I made it a point to them that I wanted to be quick about things when I was there, and to that point they were pretty good. Too often you get stuck at a dealership for hours while they waste your time, so that was nice. Maybe I'm harsh - Kenny Ross pulled that stuff on me and I will never go back there again. I would rank Kenny Ross like a 2-3. These guys are up in the 8-10 range. I'd recommend the dealership in so far as you should consider them as a good dealership to work with in price negotiations with other dealerships. I'd never recommend to anybody to only stop at one dealership, obviously. More
The reason why I am giving this rating is that everyone at the dealership is great to work with because they understand your needs and take time to review the product. Very friendly and knowledgeable about at the dealership is great to work with because they understand your needs and take time to review the product. Very friendly and knowledgeable about the vehicles. More