#1 Cochran Ford Monroeville

Fast and easy to set up appointment, Work not only completed, but tech took a video I could also view. As far as I can see, Great Job! completed, but tech took a video I could also view. As far as I can see, Great Job! More

Excellent service prompt, attentive friendly. Much better than the several previous owners of this Ford dealership. Much better than the several previous owners of this Ford dealership. More

The service department in Monroeville is always extremely friendly and very helpful. They honored the 60k drive train warranty with no hassle. friendly and very helpful. They honored the 60k drive train warranty with no hassle. More

Austin keeps a pulse on the service area. He communicates well with customers during any service visit. He communicates well with customers during any service visit. More

Took my Expedition in for state emissions and inspection. Easy to schedule, employees courteous. Good! Easy to schedule, employees courteous. Good! More

Really upset with ford and Buick stores! Buick salesperson never called my wife back when she picked out a vehicle and wanted the figures on it. He never called nor acknowledged repeated at Buick salesperson never called my wife back when she picked out a vehicle and wanted the figures on it. He never called nor acknowledged repeated attempts to call salesman and manager Dale Taylor! Terrible !! Ford store, our salesman moved to your Subaru store, his helper was to assist us but was out for lunch. Another salesperson feebly attempted to help! Little knowledge of vehicles, no help. Another upsetting episode was in regard to our visit to Buick in March! That has NOTHING to do with the Ford store! Poor salesmanship on your part! We have bought MANY vehicles dating back to your original Braddock store! Very perturbed at both Buick and ford!! More

They could have left a check list of what they they checked on my 20000 mile inspection. If they checked it then I wouldn't get texted that there is a sale on tires and also they can check my battery f checked on my 20000 mile inspection. If they checked it then I wouldn't get texted that there is a sale on tires and also they can check my battery for free. More

Made long distance deal, from Chicago with a trade for new 25 Mustang Gt. Happy with All! Transaction was smooth, dealt with Julian in sales and manager Justin! new 25 Mustang Gt. Happy with All! Transaction was smooth, dealt with Julian in sales and manager Justin! More

Staff was courteous, prompt, and efficient. They even gave suggestions on what the best coffee packets are in the lounge They even gave suggestions on what the best coffee packets are in the lounge More

I needed a new clutch everyone I dealt with was very professional.excellent work done by techs professional.excellent work done by techs More