#1 Cochran Ford Monroeville

I liked the video message from the technician. Also Dave the service rep did a good job answering questions. Thanks! Also Dave the service rep did a good job answering questions. Thanks! More

I dropped my sons car off for a recall and took almost two weeks to complete. Got the car home and a bolt was in the driveway from a bracket that holds the muffler to the engine. From talking to David, th two weeks to complete. Got the car home and a bolt was in the driveway from a bracket that holds the muffler to the engine. From talking to David, the technician neglected to reattach it properly. Had to bring it back for that. Will not bring our two fords back to this dealership for service More

I always feel welcomed and fell appreciated for my business with the dealership going out of their way to please the customer. business with the dealership going out of their way to please the customer. More

The appointment was excellent and took the time to go over everything with me. I appreciate everything they did. over everything with me. I appreciate everything they did. More

Cochran Ford always provides top notch service and care when bringing my Mustang in for work when bringing my Mustang in for work More

Great customer service. Ease of process including pricing and contract/paperwork. Good product with many options at all price points. Will return to this dealership for futu Ease of process including pricing and contract/paperwork. Good product with many options at all price points. Will return to this dealership for future purchases. More

My service advisor Cody was incredibly helpful and considerate of my needs regarding the timeliness of my need to have my car finished. I appreciate all he did to assist me during this service visit! considerate of my needs regarding the timeliness of my need to have my car finished. I appreciate all he did to assist me during this service visit! Thank you again Cody!!!! More

John was extremely nice and helpful. They serviced my vehicle while I got some work done in their waiting room! They serviced my vehicle while I got some work done in their waiting room! More

My assigned service advisor Austin was very good at communicating back and forth with me via text, and made sure to keep me updated on the status of my vehicle. The senior master technician, Ed, was ab communicating back and forth with me via text, and made sure to keep me updated on the status of my vehicle. The senior master technician, Ed, was able to pinpoint, diagnose and fix the issue. So good job all around. More

I couldn’t be more satisfied with the level of communication between their service staff and myself. Specifically, Austin Gockel. communication between their service staff and myself. Specifically, Austin Gockel. More