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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
553 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 554 reviews

April 05, 2025

Good job, they are efficient and well trained. We had an engine go out due to a design defect at 44k, and Cochran made it painless and took care of it. It was replaced and we had the car back in 3 More

by dudeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service
Apr 07, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

April 04, 2025

Happy with customer service, but not happy about paying for oil changes since owner change. More

by mhursen230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Jones
Apr 07, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your feedback with us! We will share your comments with our management team. We hope for another opportunity to serve you in the future.

April 03, 2025

Austin was great to deal with on the needed services for my Bronco! He was professional, responsive and knowledgeable. More

by Arnie.burchianti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Apr 07, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the kind review! We're happy to help keep your Bronco running smoothly. Please let us know if there's anything else we can do to assist!

April 03, 2025

The technicians were knowledgeable, thorough, friendly and quick. They kept me updated and informed along the way More

by sheree mudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 07, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 03, 2025

I found the car i wanted at a reasonable price and the people were helpful and pleasant More

by mat44958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob loy
Apr 07, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us. Wishing you many happy miles ahead!

April 02, 2025

The #1 Cochran Monroeville Ford Service Department was fantastic to work with. Friendly staff , expedient service, and an overall great experience. More

by czanetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Dillon
Apr 03, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're happy to help get you back on the road, and hope for the opportunity to serve you again.

April 01, 2025

Overall a really good experience. Everyone at the dealership was knowledgeable, courteous and helpful. I can’t recommend this dealership enough - it was the smoothest car buying exper More

by Ashton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mager
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We appreciate the kind words and recommendation. It was our pleasure to work with you- we hope you're enjoying your new car!

March 31, 2025

Our salesman was amazing. He was on top of our explorer purchase the entire time. Jacob Is an excellent knowledgeable salesman. I’ll recommend him to anyone looking for a n More

by calmsailed@aol.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We appreciate your business, and hope you're enjoying your new Explorer.

March 31, 2025

Well oiled machine. That should say it all. Please move on. This does not need to be 15 words . More

by jandmc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fellow at service desk, great job.
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review. We hope to see you again!

March 31, 2025

My truck died 250 miles from home. Dropped it at Cochran ford on a Sunday afternoon. They communicated with me throughout the whole diagnosing and repair of a transmission rebuild. Wo More

by AndyH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us! We're happy to help get you back on the road and running smoothly. Please let us know if there's anything else we can do to assist!

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