#1 Cochran Ford Monroeville

Service advisor stated he will call me the next day…. turns out he was off and nobody checked his voicemails. I had to visit the dealership to see if my car was done. Turns out it wasn’t and I had to wai turns out he was off and nobody checked his voicemails. I had to visit the dealership to see if my car was done. Turns out it wasn’t and I had to wait another day. More

Had a great experience with my sales person but the overall buying experience was subpar. Virtual financing is garbage & I sat in the dealership for 4 hours waiting for my turn. I should have left. W overall buying experience was subpar. Virtual financing is garbage & I sat in the dealership for 4 hours waiting for my turn. I should have left. When I got the vehicle home there were several issues. Only some of which were rectified. Still waiting for a call from the GM. Guess I’ll hold my breath. More

Excellent service performed in a very timely manner. Courteous and friendly staff with knowledgeable technicians. Very happy with service. Courteous and friendly staff with knowledgeable technicians. Very happy with service. More

Dealer was extremely helpful in resolving my concerns in a timely professional manner. Austin is very knowledgeable and kept me informed while work was being completed. a timely professional manner. Austin is very knowledgeable and kept me informed while work was being completed. More

Great service and detected a problem with shocks under warranty. That honesty means a little to customers! warranty. That honesty means a little to customers! More

Great experience and was able to resolve my problem and didn’t cost me a penny!!! Very prompt with parts and service! didn’t cost me a penny!!! Very prompt with parts and service! More

Cody amd Jeff, we're great! They both explained everything that was done to my vehicle. Most other dealerships don't take that kind of time. They were both very knowledgeable They both explained everything that was done to my vehicle. Most other dealerships don't take that kind of time. They were both very knowledgeable. More

I was lucky enough to have Eddie greet me at the door with a warm smile. He pulled the car inside the garage so I did not have to walk in the pouring rain. He took all the time I needed showing me all th with a warm smile. He pulled the car inside the garage so I did not have to walk in the pouring rain. He took all the time I needed showing me all the features of my new car, and even set me up with the ford pass! Eddie went above and beyond for me. Everyone at the Cochran Ford Monroeville dealership was beyond helpful. Huge thank you to John, Eddie, and Vinny!!! <3 More

Mason was friendly, honest, and no arrogance from anyone. Best experience with a dealership ever. anyone. Best experience with a dealership ever. More

Got me in good time work done with out a long wait and keep me informed keep me informed More