#1 Cochran Honda Johnstown
Johnstown, PA
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I was shopping for a new/used car on September 25, 2010. I was shopping for a new/used car on September 25, 2010. Thomas Team Honda was my last stop (not intentional) but was estatic that I drove away I was shopping for a new/used car on September 25, 2010. Thomas Team Honda was my last stop (not intentional) but was estatic that I drove away in a brand new Honda Fit!! Eric Deitke met me in the lot; he was VERY friendly, personable, informative & professional & never pushy! (The other 2 dealerships that I went to that day, were either closed already, or I was greeted by a salesman that was visually not professional or interested in selling a car!) So, I was completely relieved by my experience at Thomas Team Honda!!! Eric was very informative of EVERYTHING about the car, offered a test drive & never made me feel ackward. As we waited for approval, Eric made sure that my son & I were completely comfortable, offered us drinks & kept me company as I anxiously awaited "the word"!! Eric introduced me to Brad Cobaugh/business manager, who also was very polite, friendly & professional! I would recommend this dealership to EVERYONE! It was clean, modern & very friendly! Look for Eric Deitke...he is a fabulous saleman!! He answered all my questions, was extremely informative of all models of cars & spoke to you as a person, not a potential sale! They filled my tank, cleaned the car, Eric went over everything inside & out & handed me the keys to my new car!! He assured me that if I had ANY questions or concerns, to please feel free to call or stop by! I LOVE MY HONDA FIT!! It's everything I wanted & couldn't be happier that my "last stop" of the day, was well worth it!! THANK-YOU ERIC! You are a great asset to this company & I wish you many profitable years!! You made buying a new car less stressful, very much enjoyable & I will be sure to recommend you to everyone I know! Thank-you Thomas Team for being so friendly & for being open on a Saturday later than noon!!! YOU GUYS ROCK! More
purchased a used Accord "07" , car very clean ,looked as new ! It is a certified Honda ,so everythng is as it should be !! Had a small dent ,scratch on the hood which Thomas took care of that , did an exc new ! It is a certified Honda ,so everythng is as it should be !! Had a small dent ,scratch on the hood which Thomas took care of that , did an excellent job , once again looks as new !! All the staff was friendly & professional, no high pressure sales ,etc... bought a used truck from Thomas(Bedford) & had an emission problem right away but didn't get back to the shop till after the 30 day warranty ran out ..But they fixed it -- No charge !! didn't have to but did !! More
I was extremely informed in purchasing a used Jeep from Thomas Honda. I had been looking at other used cars in the area including 2 other local places in Beaverdale and Johnstown. I went into the other d Thomas Honda. I had been looking at other used cars in the area including 2 other local places in Beaverdale and Johnstown. I went into the other dealership in Beaverdale and the sales people acted as though they could care less if I bought a car from them, they did not follow up with me and didn't even want to bother addressing anything wrong with the car sitting on their lot. I went to Thomas Honda afterwards and I was AMAZED by the difference. The sales person had emailed me the car ahead of time, offered their personal honest experiences with the cars and went above and beyond what I expected several times throughout the process. One of the salesman, Roy, even personally went down to a bank on his own time to talk to the woman there they work with about getting me a better rate. Samantha did a wonderful job following up and making the deal work for me in every regard. And Roger stayed after closing hours to make sure I could pick up my vehicle when it was convenient for me. I have absolutely nothing bad to say about this dealership from the moment I emailed about the vehicle to the moment I drove off the lot with it. (Who has the ability to say they are truly 100% satisfied with a car dealer?) I feel like I got a great deal and they made it easy. 150% recommend Thomas Honda, in a couple of years when I pay this vehicle off I will be returning to Thomas to purchase again, and I have already convinced my mother to buy there. More
They have an excellent sales staff and pricing structure. I have worked with Rich Berkey for years and he is always honest and upfront and he will do his very best to get the customer the best deal. Thoma I have worked with Rich Berkey for years and he is always honest and upfront and he will do his very best to get the customer the best deal. Thomas has treated me great over the years. I have purchased numerous vehicles and have been totally satisfied with the entire experience. It is a low pressure sales experience and they will give the best no haggle pricing. I am really impressed with their service department! They will always fix the problem the first time. They will never try to recommend unnecessary repairs and are totally honest with what the problem is and what is required to fix it. It is by far the best service department I have ever dealt with. In addition, Honda really stands behind their products even if it is out of warranty. More
I traveled 1.5 hours to Thomas Honda because my family has had great experiences purchasing vehicles from them in the past. Yes, everyone looking for a car is out for the best deal but you should also tak has had great experiences purchasing vehicles from them in the past. Yes, everyone looking for a car is out for the best deal but you should also take into consideration the honesty and integrity of the dealership you decide to buy from. There is something to be said about getting a fair price for an automobile that is reliable and that is sold by a reputable dealer. I would recommend Thomas Honda above any dealership in the area. More
We recently purchased two vehicles through Thomas Honda. Our salesman, Rich Berkey, was very helpful. He answered all our questions and was very thorough in explaining all the features in both vehicles. He Our salesman, Rich Berkey, was very helpful. He answered all our questions and was very thorough in explaining all the features in both vehicles. He was very professional throughout the whole process. We had a small service issue with one of the vehicles and Rich arranged to have our vehicle picked up, serviced, and delivered back to us in the same day. We were very pleased with both the sales and service experiences. We love the cars too. We love all the amenities in the Honda Odyssey Touring Edition. It's a great vehicle. I'm also enjoying driving my Dodge Caliber (I love a stick shift). Great overall experience with this dealer. More
I had repairs completed on my 2003 Honda Civic. Promptly paid the full bill when I picked the vehicle up. Later received a call from the service manager, who was also the person who checked me out. He state paid the full bill when I picked the vehicle up. Later received a call from the service manager, who was also the person who checked me out. He stated that they had made a billing error and that I owed them an additional 1800. Lack confidence in their billing practices. More