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#1 Cochran Nissan Boardman
Boardman, OH
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 218 reviews
August 18, 2014
Bambozooled Boardman Nissan is a bunch of crooks that will do anythign to sell a car. Stopped in with concerns regarding my tires. I was disrepected, talked back Boardman Nissan is a bunch of crooks that will do anythign to sell a car. Stopped in with concerns regarding my tires. I was disrepected, talked back to, mocked, and my problem was never address. The service man just kept repearting that my tired were over inflated. Which I knew wasn't the case. After realizing the dealership was in no way concern for my saftey or cared to assist me, I called the tired company. Turns out, the tires on my car are high preformance tires that are not made for long term milleage and the dealership was suppose to inform me of this. I commute from Boardman to Akron everyday, and I re-call when purchasing the vehicle they knew I would be putting high milleage on the vehicle, because they kept trying to push me into a lease and I wouldn't do it because of how many milleage I would put on the vehicle. Not only did I drop 25k on a vehicle, I now have to pay $1000 for new tires when the car was only driven 16,000 miles. My brother talked to the Manager and pretty much told him it's not their problem. I've referred other customers to them in the past, but I will never again refer another person to them. I would never purchase another vehicle from them again either. More
by cblozano84
Employees Worked With
Older man at the service desk.
August 15, 2014
Excellent Salesman James was an excellent salesman. Very friendly, honest . Went in for an oil change and left with a new car. Couldn't be any happier. James was an excellent salesman. Very friendly, honest . Went in for an oil change and left with a new car. Couldn't be any happier. More
by wildcat 324
Employees Worked With
James Chismark
August 14, 2014
Wonderful lease package for 2015 Altima SL I lease a new Altima every three years. Everyone at the dealership was very helpful and professional! I believe they gave me a great deal! I lease a new Altima every three years. Everyone at the dealership was very helpful and professional! I believe they gave me a great deal! More
by MIM02141946
Employees Worked With
Jason Allison, Eric Briguglio, Richard Slifer Jr.
August 03, 2014
Excellent experience: Nissan Rogue Great overall experience. Everybody I came in contact with was friendly and well knowledgable. I would recommend this dealership to everyone. I will h Great overall experience. Everybody I came in contact with was friendly and well knowledgable. I would recommend this dealership to everyone. I will have my car serviced here in the future. Thank you. More
by 13man
Employees Worked With
n/a
July 09, 2014
Great customer service!! James was amazing from beginning to end of sale. GREAT salesman.. won't be disappointed!! Makes sure he finds a car in budget. People in finance were James was amazing from beginning to end of sale. GREAT salesman.. won't be disappointed!! Makes sure he finds a car in budget. People in finance were also great. Got us in and out!! Will be back in the future! Adam and Jessie Stiner More
by Jstiner
Employees Worked With
James Chismark
July 07, 2014
mellissa williams was exceptional the whole deal was so smooth and fast and all questions answered and the price was right if i was you i would bypass all sales persons and head straig the whole deal was so smooth and fast and all questions answered and the price was right if i was you i would bypass all sales persons and head straight to mellissa More
by midway4016
Employees Worked With
mellissa williams
June 26, 2014
Nissan Rogue Purchase I went to Boardman Nissan last Saturday. The salesman was Jason Allison that assisted me with my selection of my new vehicle. He was extremely knowled I went to Boardman Nissan last Saturday. The salesman was Jason Allison that assisted me with my selection of my new vehicle. He was extremely knowledgeable about the cars I looked at and effectively answered all my questions. He took his time with me and my father and was very up front and honest with the sale. I had a great experience here and with Jason! More
by kzokle
Employees Worked With
Jason Allison
June 11, 2014
Not What I expected I was initially impressed with Boardman Nissan and ended up buying 2 used vehicles in one visit. Our sales associate, Sarah, was awesome, however, I I was initially impressed with Boardman Nissan and ended up buying 2 used vehicles in one visit. Our sales associate, Sarah, was awesome, however, I am more than displeased to see that the 2005 Dodge Ram 1500 Quad Cab (4.7 liter) truck I traded in and was given $8500 trade value (which i still owed $10k) is now being sold for $14900. You couldnt have paid it off since you are now charging a 75% markup? The KIA Optima we traded in, had high mileage (116k) and we were given $2500. Then after purchasing 2 vehicles (a 2011 Nissan rogue and a 2008 Lincoln MKZ) with a combined sales price of over $35000, they said they'd put gas in the cars (as both were empty) and to our surprise after we were there for over 4 hours and late picking up our children (which they were well aware of) we both had only an 1/8 of a tank, so we had to stop and get gas after just dropping $35k. Good thing we drove an hour to get there. Service is great, however leaving feeling like you didn't get ripped off is even better. I guess the $80 it would have cost to fill the gas tanks in both the purchased vehicles would have cut into the enormous mark up on the truck I traded in. In closing, I will most likely not consider Boardman Nissan for future purchases, as they charge a tremendous markup and offer their customers low tradebin values. If you plan to purchase from there, offer $5k less than the asking price. In addition, the sales tactics like taking your keys upon arrival (to keep the potential buyer there as long as possible) and obtaining credit card for down payment before a deal is even finalized is predatory and overly aggressive. More
by paulpaytas
Employees Worked With
Sarah, Eric Briguglio
February 16, 2014
Living out of town, I was able to work a deal over the internet. My salesman Donnie Kirkwood & sales manager Chris McConville were great. I had attempted other internet deals including my local Nissan dea internet. My salesman Donnie Kirkwood & sales manager Chris McConville were great. I had attempted other internet deals including my local Nissan dealer, however, other dealerships were unwilling to discuss price or trade values unless I came to dealership. Other dealerships told me that Boardman Nissan was quoting a great price just to get me into dealership & the price would change. It didn't. When I got to the dealership, the vehicle was waiting, the price was as quoted, a totally unique buying experience. It was a fantastic buying experience. I would definitely recommend Boardman Nissan. More
by GBDB
Employees Worked With
Donnie Kirkwood, Chris McConville
January 23, 2014
Car shopping on Jan 18, left with a 2013 Sentra with 660 miles ( I was aware of when I left) This was my own fault and miscommunication thought I had purchased a 2014, the sticker was not on the car I tes miles ( I was aware of when I left) This was my own fault and miscommunication thought I had purchased a 2014, the sticker was not on the car I tested . I became extremely dissapointed the following day and expressed my concerns in a not so very polite way, which was unnecessary. was contacted by Chris the Manager, who went out of his way to put me into a 2014 with 10 miles and the complete package I originally had. The Boardman Nissan team went over and beyond excellent customer service and I am very happy with my new Nissan Sentra. More
by 5637
Employees Worked With
Bryan Gabler, Chris McConville, John Eacklebary, Eric Briguglio
