1st Choice Auto Centers
Hendersonville, NC
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13 Reviews of 1st Choice Auto Centers
I bought and paid off a vehicle with these people many years ago so I returned to buy another but this time was the absolute worst experience in my life! They lie when they say 1 cent down because I put $ years ago so I returned to buy another but this time was the absolute worst experience in my life! They lie when they say 1 cent down because I put $500 down on a 2010 Chevrolet Impala that turned out to have nothing but mechanical issues from the beginning. The bumper caught on fire so I brought it back and they fixed the muffler but never fixed the burnt bumper. Then the electrical on this car kept failing which was a constant problem. They kept my car for over a month to make necessary repairs and gave me the dirtiest car to drive while they took their sweet time repairing it! After I picked up my car, months later they sent me a $1800 bill when it should have been covered under the warranty. I did not approve this $1800 bill so they illegally charged me! Then while doing a simple oil change the mechanic there said the bottom was so rusted that the frame could fall apart at anytime. When I told their manager Jess Jacks about this she said she would call her manager which I never received a phone call from. I continued making my payments, consulted with an attorney, and contacted the owner. No one cared! I tried many times to work this out with them but they couldn't care less. Last the transmission blew which was going to cost me $5000 to fix so with me still owing $9000 to pay this piece of crap off I decided to return this car to them. You never need a car bad enough to buy from these people! Go see Eddie at Benchmark or Paramount Kia who helped me into a brand new car. This place is a dirty little scam shop who care nothing about their customers. I am waiting for them to put something bad on my credit and then I will go to court and sue them for all of the damages and wasted money that they caused me. More
Don't do it! ! Run!! They'll gladly sell you a vehicle with a smile & a warranty but you'll CONSTANTLY be using that warranty. I've had mine less than a year & hav ! Run!! They'll gladly sell you a vehicle with a smile & a warranty but you'll CONSTANTLY be using that warranty. I've had mine less than a year & have had it in the shop 7x with 3 of those being for the same thing!! The transmission overheating! More
I bought a 2010 Subaru Outback from 1st Choicr Auto Center today 03 15 21 I'm am very pleased with it the sales people are very very nice and helpful they ho out of their way Center today 03 15 21 I'm am very pleased with it the sales people are very very nice and helpful they ho out of their way More
WORST CAR DEALERSHIP TOTALLY DISHONEST This place is horrible. They are completely dishonest and take advantage of their customers. I would not recommend this dealership to my worst enemy. This place is horrible. They are completely dishonest and take advantage of their customers. I would not recommend this dealership to my worst enemy. They sale horrible cars and do not honor their warranty they give you. They are so unorganized and rude. DO NOT BUY ANYTHING FROM THEM!!!! More
Can't see inventory online Can't look at cars for sale online, drove all the way to hendersonville from asheville and they have the lot blocked off so you can't look at the cars Can't look at cars for sale online, drove all the way to hendersonville from asheville and they have the lot blocked off so you can't look at the cars they have for sale ,must not want business to bad ! Some people work during the week and have to car shop on the weekend ! Not a smart move ! More
Absolutely the worst dealership I have ever been Ok I'm a single mother that's car blew up went for them for help because they say they can help anyone well I am still without a vehicle and can't get Ok I'm a single mother that's car blew up went for them for help because they say they can help anyone well I am still without a vehicle and can't get to work so no I would not recommend them to anyone More
This was the best choice I could have made. I searched everywhere for a Buy Here Pay Here that would suit me and they are the best. It is true .99 cents down and payments weekly that are convenient. They everywhere for a Buy Here Pay Here that would suit me and they are the best. It is true .99 cents down and payments weekly that are convenient. They help you rebuild your credit. I'm very happy with my car and feel good about the purchase. It was a hassle free experience. I highly recommend them. More
Just wanted to say a word of thanks for the professional, empathetic, and caring attitude of our salesman, Shawn Lambert. My wife, daughter and I are all disabled, and after two years without a vehicle, we a empathetic, and caring attitude of our salesman, Shawn Lambert. My wife, daughter and I are all disabled, and after two years without a vehicle, we are now in a nice car. Shawn was the most courteous salesperson of anything we have ever encountered. Rest assured that 1st Choice and Shawn will be recommended to our friends as the 1st place they need to look when buying a good used vehicle. You are lucky to have such a fine young gentleman representing you! More

