21st Century Auto Group
Springfield, NJ
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1,854 Reviews of 21st Century Auto Group
The overall feeling is OK. Their staff were friendly and professional and were able to answer all my questions and provide good advice. Their vehicles are also of high quality, Their staff were friendly and professional and were able to answer all my questions and provide good advice. Their vehicles are also of high quality, all of them look new and have very clean interiors and exteriors. However, I noticed that some of the inventory information on their website was not up to date, which led to some disappointment because some of the cars I wanted to see had already been sold. Hopefully, they will be able to better maintain their inventory information so that customers can better choose the vehicles they want. More
Manager Artem sold me their RAM TRX, the car turned out to be like new with minimal mileage. Just Artem then make a good loan for this car! Thank you to be like new with minimal mileage. Just Artem then make a good loan for this car! Thank you More
As soon as I walked in I was greeted as if I was the President. I sat down with my associate who was transparent from the beginning of the conversation. All I can say, this was a great buying experience President. I sat down with my associate who was transparent from the beginning of the conversation. All I can say, this was a great buying experience. More
This dealership is completely disrespectful! They had me drive 2 hours for a car they sold day before! After confirming twice that they had the vehicle in their possession! Extremely disappointe They had me drive 2 hours for a car they sold day before! After confirming twice that they had the vehicle in their possession! Extremely disappointed More
They reached out to me. I sent to request and never heard from them. The car was way under market value. I suspect it was a fake ad to get you to their website? I sent to request and never heard from them. The car was way under market value. I suspect it was a fake ad to get you to their website? More
Sales person was nice. The car we saw on your site was there but was told that I could not purchase the car. I was then shown a car that was $14,000 more expensive. Felt The car we saw on your site was there but was told that I could not purchase the car. I was then shown a car that was $14,000 more expensive. Felt there was some bait and switch going on. Since I was not comfortable with this, I ended up purchasing a car from a different dealer. More
5 diamond service! Luxury and best customer service! Tim treated us like family with a white glove. He and his team left no stone unturned to make sure we walked out wi Luxury and best customer service! Tim treated us like family with a white glove. He and his team left no stone unturned to make sure we walked out with our cars more than satisfied! Rodolfo S. More
Typical bait and switch place … Didn’t even attempt to honor the price advertised on cars.com. Bragged about their phone staff being trained to lie to people just to get their “foot in the door”. Avoid th honor the price advertised on cars.com. Bragged about their phone staff being trained to lie to people just to get their “foot in the door”. Avoid this place at all costs. Also read other low ranking reviews (should have done it before going there myself) very similar experiences More
David did an amazing job today! Excellent service! He got the deal I wanted to end up with and thanks to him I’m going home in my new RANGE ROVER ! Excellent service! He got the deal I wanted to end up with and thanks to him I’m going home in my new RANGE ROVER ! More







