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24 Volkswagen of Norwood

Norwood, MA

4.4
758 Reviews

1280 Providence Hwy

Norwood, MA

02062

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Showing 758 reviews

February 06, 2026

This was a followup to fix the loss of Bluetooth after you replaced the battery. He went out to the car when I checked in and a few minutes later if was back working and I was able to reconnect my phone. More

by Demogd
Recommend Dealer
Yes
Employees Worked With
Bjorn Wienkop
Feb 09, 2026 -

24 Volkswagen of Norwood responded

We’re grateful for your kind review — thanks for choosing us!

February 01, 2026

Excellent experience Always excellent service always excellent people. Always take my car there 5 stars More

by Michawill3
Recommend Dealer
Yes
Employees Worked With
Zachary and. Chris. I don't know who the service tech is
Feb 03, 2026 -

24 Volkswagen of Norwood responded

We’re grateful for the 5 stars and your business—thank you!

January 24, 2026

I would go no other place I will also purchase my next new VW from NuCar More

by DIBATTIS6
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 26, 2026 -

24 Volkswagen of Norwood responded

Thank you for your loyalty! We truly appreciate your trust and look forward to helping you with your next new VW at Nucar!

January 20, 2026

Excellent Service as always! !! Chris is always nice just like the rest of the staff More

by TKENT0
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 21, 2026 -

24 Volkswagen of Norwood responded

Thank you for the great review! We’re happy to hear Chris and the rest of our team continue to provide excellent, friendly service. We truly appreciate your continued support!

January 03, 2026

uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di More

by templetonb14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Robertson, Steven Barrow
Jan 06, 2026 -

24 Volkswagen of Norwood responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, as this is not the standard we strive to uphold. That said, we take concerns like these seriously and would appreciate the opportunity to better understand what occurred and review the situation directly. Please give us a call at 833-854-8541 so we can discuss this further and work toward a resolution. Thank you.

January 02, 2026

Zach provided excellent service to resolve a long standing problem. I have worked with him before and he's always very good. More

by NECSAB
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 06, 2026 -

24 Volkswagen of Norwood responded

Thank you so much for the wonderful feedback!

December 31, 2025

When we received the car, entitled, the car had 2000 miles more than what the title stated. Also, the moonroof did not retract. We bought online. Our salesman, Wil, was very helpful. I guess lesson lear More

by B-Dub
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wildin Lara, Steven Barrow
Jan 06, 2026 -

24 Volkswagen of Norwood responded

Thank you for sharing your feedback. We want to clarify that vehicle mileage can change between title processing and delivery due to transportation, inspection, and required road testing, and this is disclosed as part of the process. We’re glad to hear Wil was helpful, and we’d welcome the opportunity to discuss the moonroof concern with you directly so we can address it appropriately.

December 16, 2025

Front desk had one person attending last few visits. They were doing the best they could. They also commented about computer system being switched over. More

by dkahler2
Recommend Dealer
Yes
Dec 17, 2025 -

24 Volkswagen of Norwood responded

Thank you for your feedback. We appreciate your patience during your visits and your understanding as our team works through staffing and system changes. We’re continually working to improve the experience and truly value your input.

December 04, 2025

Quick turnaround which was very nice. But called me just before they closed on Wednesday before thanksgiving so I was not able to get in touch until Friday. More

by andrewflip33
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 08, 2025 -

24 Volkswagen of Norwood responded

Thank you for the feedback! We’re glad the turnaround time was quick, and we appreciate your understanding with the holiday schedule. If you ever need anything or have questions, we’re always here to help!

November 29, 2025

Matt at VW Norwood was amazing to work with. He was respectful of my car criteria and my time. He made the process of getting into a new lease super easy and stress free. He was on top of his fo More

by colleenecook11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Deleo
Dec 02, 2025 -

24 Volkswagen of Norwood responded

Thanks for choosing us and leaving a wonderful review!

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