We really appreciated the patience and professionalism that Jonathan gave us. It was an unexpected trip to 5star and we had extra anxiety that Jonathan immediately subsided. We left with a great vehicle and highly recommend 5star.
They sold a lemon vehicle. My vehicle has been in the shop 13 times. The engine was replaced and the check engine light still comes on and it is making a horrible noise. This is after the engine was replaced.
5 Star Auto sold my son in law and daughter in law a lemon vehicle. They have had their vehicle less than 3 months and it has been in the shop 6 times for the same issue. I would not recommend them. I would also not recommend speaking to their sales manager T.J. Watkins as he was not knowledgeable or helpful.
Joe was professional, friendly, and a man of his word. He checked on me until I was all set to drive off in a new car. He worked to make sure I could get in a reliable newer car. I would definitely reccomend this dealer! Tge entire staff was upbeat and professional. I enjoyed my experience.. Joe Joe Joe Joe Joe is the the man to see. I will be back to see him in a few years!! Thank you 5 Star Auto Plaza!
Girlfriend purchased a car without me being there. Two hours later had problems with the brakes and the transmission. Took it back the same day.. had the car a total of less than two hours.. and they say it’s a no return policy. Once again it’s THE SAME DAY. A couple of hours old. Cancelled the insurance policy and called the finance company which is probably the same entity as 5 start auto plaza and the nice lady said I’ll note that in the file. So now we’re fighting to get the down payment back. I hate writing bad reviews but it’s well deserved. Don’t wait until we try to return the car to have it inspected. Too little Too late