5 Star Auto Plaza

This dealership is not only unprofessional they are also extremely disreputable, dishonest, or untrustworthy. The vehicle that I was roped into ,, in the first thirty days spent more time in their shop than extremely disreputable, dishonest, or untrustworthy. The vehicle that I was roped into ,, in the first thirty days spent more time in their shop than in my possession. They at no point have extended a solution. However when charged the wrong account for my payment they were more than willing to shut down the operation of my car.And even though the payment was made minutes later they kept my car hostage for an entire holiday weekend. Then I had to return with another mechanical problem not even a week later. Which has resulted in them having the car for another two weeks. At no point in this have they offered any assistance or solution. I n conversation with their staff I was given completely different stories on the same day. One doesn’t know what the other says or conveys. This goes all the way to the General Manager. Which the service department told me “doesn’t run anything “ So if you’re looking for a Newer Better Car ( this is their slogan) RUN IN THE OPPOSITE DIRECTION!!!! More

Rich Wagner was phenomenal in listening to my car needs, and facilitated the whole process with ease. and facilitated the whole process with ease. More

Rob was amazing and so friendly! This was my second time buying at 5 star. Rob was super helpful and got me a great trade in valuation on my trade in and found a perfect truck for me This was my second time buying at 5 star. Rob was super helpful and got me a great trade in valuation on my trade in and found a perfect truck for me. Thanks Rob! More

Absolutely amazing experience! I came in with pretty bad credit, honestly not expecting much, but the team worked miracles. I drove away in the truck I wanted with very little mone I came in with pretty bad credit, honestly not expecting much, but the team worked miracles. I drove away in the truck I wanted with very little money down. They made the process so easy and stress-free. Highly recommend to anyone who thinks they can’t get approved. I am sure that everyone's situation is different but I feel that they worked a miracle for me! More

Very Great Service! ! Rob is an excellent sales person. 5 stars across the entire board!!! ! Rob is an excellent sales person. 5 stars across the entire board!!! More

Robin and Christian did an amazing job for us stayed hours late to make sure we got it done we are so happy with the service hours late to make sure we got it done we are so happy with the service More

So I looked at their inventory on their website one time. They are fishing you people. If you look at the website, you will start to receive phone calls and text messages and when you ask them to stop, they They are fishing you people. If you look at the website, you will start to receive phone calls and text messages and when you ask them to stop, they proceed.. if their website is designed to steal my phone number what other information are they stealing from me?? More

Horrible horrible place to buy a car from! They just selling anything! Cars are ridiculous prices and are not worth the time of day! Horrible customer service! Service department is a joke! Ha They just selling anything! Cars are ridiculous prices and are not worth the time of day! Horrible customer service! Service department is a joke! Had my car over a week told me it was one thing when I already knew what was wrong with it. Diagnosed it incorrectly. I had a rental car over a week and still didn't want to make the situation right. Don't care about its customers or righting their wrongs! I wouldn't recommend them to anyone, not even if it was their only hope. More