5 Towns Drive

I had an extremely disappointing experience with 5 Towns Drive. From the start, communication was terrible. Very unprofessional, and it often took hours just to get a response. Despite being genuinely in Drive. From the start, communication was terrible. Very unprofessional, and it often took hours just to get a response. Despite being genuinely interested in purchasing the vehicle, I felt like I was constantly chasing them for basic information. The biggest issue was that they never disclosed a supposed $5,000 PDI (Pre-Delivery Inspection) fee until later in the process. This was never made clear upfront and felt like a bait-and-switch tactic. When I asked for a detailed breakdown of what was actually done to justify this $5,000 charge, they couldn’t provide any documentation or explain what work had been performed. I also requested to speak with a sales manager, but no one ever contacted me. To make matters worse, I made a full-price offer on the vehicle, and apparently that still wasn’t enough to receive professional treatment or straightforward answers. Overall, this dealership wasted a significant amount of my time. The lack of transparency, poor communication, and surprise fees left a very bad impression. If you’re considering buying a vehicle here, make sure every fee is disclosed in writing before you invest your time. Based on my experience, I would not recommend 5 Towns Drive. More

After talking to Randy, I was told the MB I was interested in would be $13,999 plus tax, title, registration. When I was directed to the "GM" to get the out the door price for a cash sale, I was interested in would be $13,999 plus tax, title, registration. When I was directed to the "GM" to get the out the door price for a cash sale, I was told, there were "dealer prep" charges ( cost of doing business guys), Destination charges ( why do I pay for your inventory, do you pay for your grocery store inventory over the cost of food). Bottom line, the $13,999 car now was $19,000 +. Note, When you buy a vehicle at auction that was damaged in an accident ( as many of their cars are) YOU pay to make it sellable, not the Customer. BUYER BEWARE, DON'T FALL FOR THIER SWEET TALKING AND INFLATED COSTS. TYPICAL USED CAR TACTICS. More

Is it true that every morning all the employees have to write one review with a made-up name on a review board before they start work?. Also, how rude they are. One just has to call and make a simple inqui write one review with a made-up name on a review board before they start work?. Also, how rude they are. One just has to call and make a simple inquiry before they have the nerve ask you to fill out financial applications online before giving you any answers. Who do they think they are? More

Ish my dealer gave me a great deal. This was my first time buying a car and he made everything easy and uncomplicated. I 100% recommend coming to 5 towns drive. time buying a car and he made everything easy and uncomplicated. I 100% recommend coming to 5 towns drive. More

What a great dealership and such great staff. I appreciate all the help. They were able to answer all my questions and helped me find my dream car. appreciate all the help. They were able to answer all my questions and helped me find my dream car. More

After frustrations at previous used car dealerships due After frustrations at previous used car dealerships due to false advertising or customer service that weren't providing much help, I came across 5 T After frustrations at previous used car dealerships due to false advertising or customer service that weren't providing much help, I came across 5 Towns Drive and purchased a 2016 Lexus IS 300. The customer care was extremely there and very guiding as they also assisted me on a test drive. They provided the Carfax, the care for the inspection, services, plates and registrations. The dealership carries about 100 vehicles that majority of them in great condition and low mileage. If you're interested in the market for a vehicle where you want to feel comfortable and and in the best care, then this dealership is definitely an option. Thank you Tony and Ish. More

Wonderful staff members. From the first time i spoke with Jenny. She made me come over to check out the car. She gave me a very friendly and warm reception. I love my experience with them all. Jenny. She made me come over to check out the car. She gave me a very friendly and warm reception. I love my experience with them all. More

I recently bought a Nissan Altima and it’s perfect. The service was amazing and I recommend it for anyone. Thank you five town drives service was amazing and I recommend it for anyone. Thank you five town drives More

I normally never write reviews but I had too because this dealership is amazing, I came in not knowing what to expect but the workers and crew exceeded my expectations. Andy guided me through my purchase of dealership is amazing, I came in not knowing what to expect but the workers and crew exceeded my expectations. Andy guided me through my purchase of a 2014 Range Rover and I couldn't feel more satisfied. The whole place is overall extremely welcoming and made me feel very comfortable, I highly recommend to anyone who's looking to buy a car I already told all my friends!! More

I had the best experience buying a car here at 5townsdrive great team , reasonable prices . Ish and mahdi helped me out , they were helpful patient and very well going . Easy sale . Good luck to t 5townsdrive great team , reasonable prices . Ish and mahdi helped me out , they were helpful patient and very well going . Easy sale . Good luck to them . More