518 Auto Sales of Norfolk

I am so happy I chose to visit this dealership, Ryan got me into my dream Jeep when I was so scared I wouldn’t be able to get it!! I am so happy I went here! me into my dream Jeep when I was so scared I wouldn’t be able to get it!! I am so happy I went here! More

Sneaky behavior So, it all started with an add 518 Auto Sales ran in AutoTrader for a 1992 Toyota 4runner for $5k that supposedly only had 47,000 miles. As "proof" a So, it all started with an add 518 Auto Sales ran in AutoTrader for a 1992 Toyota 4runner for $5k that supposedly only had 47,000 miles. As "proof" and for building customer trust they had as one of the pictures for truck a pic of the odometer showing 47,841 miles. Since I live 2 hours away, I made an offer and it seemed like it was accepted. The sales associate "forgot" me a few times since he was "so busy" chasing other deals. I then requested of him a CARFAX report which never came and he gave me some story about the owners having bought the truck for himself and then decided to sell the truck and that was why the CARFAX report had been "misplaced"... I spent $40 and bought my own. That's when I saw the truck has a NAM (Not Actual Mileage) title on it from DMV. Since I have no idea whether the truck then has 40k or 440k miles, I brought my offer down and they barely moved on their end. So, I decided not to buy it but had to spend $40 to just find the truth!!!? More

Best car buying experience ever! No runaround, honest and helpful. I would refer anyone in the market for a new vehicle to stop by and give them a go. You will not be disappointed. helpful. I would refer anyone in the market for a new vehicle to stop by and give them a go. You will not be disappointed. More

Best experience I’ve ever had at any car lot by far, thanks to Ryan! Highly recommended! Great job Ryan! Very good guy and genuinely nice to people. thanks to Ryan! Highly recommended! Great job Ryan! Very good guy and genuinely nice to people. More

Excellent Purchase Process The process was easy and painless. They still owe me a new windshield which was more than I had expected. I only wanted a seal the sales manager is The process was easy and painless. They still owe me a new windshield which was more than I had expected. I only wanted a seal the sales manager is replacing the windshield and seal. Having that done Thursday and giving me a loaner car for Friday. This is the second time I have purchased from this establishment and have been thrilled with the process both times. More

Thank you to Ryan who went out of his way to make sure my car was in top notch condition at a price I loved. car was in top notch condition at a price I loved. More

Ryan was easy to work with. Gave a fair sticker price and jumped though hoops to make sure I could get the Truck I wanted. Had a large inventory of similar trucks which helped me get the one I wanted. jumped though hoops to make sure I could get the Truck I wanted. Had a large inventory of similar trucks which helped me get the one I wanted. More

Ryan is truly passionate about his customers and cares about getting you the perfect car in your ideal price range. He takes his time to ensure you are happy and 100% satisfied. if you are looking to buy about getting you the perfect car in your ideal price range. He takes his time to ensure you are happy and 100% satisfied. if you are looking to buy a car ask for Ryan, he never disappoints! More

What a great dealership to buy a car! Whatever you’re looking for can be found here with friendly and honest service! Buy here! You will not be disappointed. Especially Ryan. looking for can be found here with friendly and honest service! Buy here! You will not be disappointed. Especially Ryan. More

I had a great experience at 518, my salesman, Manny was professional and really went out of his way to ensure I was happy with my vehicle purchase. I would definitely recommend 518 Auto Sales! Jasper D. professional and really went out of his way to ensure I was happy with my vehicle purchase. I would definitely recommend 518 Auto Sales! Jasper D. Jones Baltimore, Maryland More