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518 Auto Sales of Norfolk

Norfolk, VA

4.3
571 Reviews
518 Auto Sales is your local dealership that cares. We have been in the Norfolk area for quite some time now, and we love providing our friends and neighbors with the vehicles that they need. We want you to feel right at home when you come to our dealership, and we will always greet you with a friendly smile. We take the time to make sure that you get everything you need. 518 Auto Sales is a no pressure dealership. Sit back, relax, and let us do the work. We will find you the perfect vehicle at the perfect price. On this page, you will find all our contact information. Give us a call, send us an email, or stop by and see us in person. We hope to talk to you very soon.
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6950 N Military Hwy

Norfolk, VA

23518

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Showing 571 reviews

June 20, 2019

Anthony your the best!! Incredibly experience, I'm so so happy we choose to shop at 518. I will be telling friends neighbors & co workers about you & this dealership!!! Me More

by Reese0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mortillaro
Jul 02, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review. Please feel free to schedule any service needs by contacting 757-518-1100 and asking for one of are service managers Jasen or Mike.

June 19, 2019

Sincere and Honest He stayed later than he normally does to help us and waited with us as we waiting on hold with my bank. He helped us work out a deal that worked for e More

by Rosieta30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mortillaro
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 19, 2019

Great service and reputable He was very open, honest and has great communication skills. Best person to work with to get the car you want. Would highly recommend to anyone look More

by Elisna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mortillaro
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 17, 2019

Great Experience Purchased a 2008 Cadillac SRX that was in great shape with all the best features for that year. Questions were answered quickly, honestly and the dea More

by kparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tien Lien, Mark Blumenthal, Anthony Mortillaro
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 17, 2019

Never Again My first used car buying experience was awful to say the least. Needless to say its a long story but it boils down to..... Bought the car in March. ( More

by NeverAgainFromThisPlace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Dalton, Taylor Frommelt, Tien Lien
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

My name is Mike Dalton and I am the owner of 518 Auto Sales. I am very appalled by this review as we did everything in are power to make what happened after your purchase right. I was very responsive to you on any and all questions you had. You purchased the vehicle as is knowingly and declined the extended warranty that was available for purchase. I fought the shop that was doing the repairs for you to get you a 30 day warranty when their was none to begin with. We also made your first car payment so you didn't have to being that it was still in shop. I'm confused on when you talk about are loyalty as we did everything we said we would do when we didn't have to do anything. At the time we were writing checks to companies to fix your vehicle you had no complaints, but as soon as everything was said and done you leave us a bad review. Very confused, as I have spoke to you regarding this review, and you hung up on me. Again I am appalled by this review as everything you are saying is not true. I hope you find it in your hearts to understand if there is anything else 518 can do to make you happy we would be willing to entertain them.

June 16, 2019

Very pleasant with no pressure I was recommended by my fiancé and I am very please!!! Glad I went there! I got a 2013 Altima for a very good price and I love it More

by DanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Morales
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 16, 2019

Professionally Polite and Respectfully This was my first time visiting 518 Auto Sales. I wasn’t too sure what to expect once I arrived. When I pulled into the lot, I saw tp guys talking and More

by JazzyJ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John V. Ducote, Jr., Tien Lien
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 15, 2019

Very satisfied Very glad I came here very quick and easy process would definitely recommend to all my friends and family. Car is in great shape clean up well More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Tien Lien, Brian Wagner
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 13, 2019

Great !! Looking to pay cash for a a to b kind of car, able to hit our price point with a reliable car! Fast service for anything we asked to be checked or don More

by Kelseaho8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cambron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Morales
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

June 11, 2019

Best salesman around! If you're looking for a great running vehicle with the best customer service 518 auto sales is the way to go! Anthony was extremely helpful and went t More

by Ctownes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mortillaro
Jun 19, 2019 -

518 Auto Sales of Norfolk responded

Thank you so much for the great review.

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