518 Auto Sales of Norfolk

Exceptional Service Our Salesman, Emmanuel Morales, was by far the best salesman I’ve ever dealt with. His professionalism, personality, and willingness to go above and b Our Salesman, Emmanuel Morales, was by far the best salesman I’ve ever dealt with. His professionalism, personality, and willingness to go above and beyond were far beyond expectations. I recommend this dealership and Mr. Morales to anyone searching.. More

Dodge Charger My overall experience at 518 auto was amazing from the time I walked in the door. I felt comfortable and never pressured throughout the entire process My overall experience at 518 auto was amazing from the time I walked in the door. I felt comfortable and never pressured throughout the entire process of purchasing my 2016 Dodge Charger. Emanuel answered all questions and addressed any concerns that I had. More

Great price and service Anthony and staff were real helpful. This was a much easier process than the big dealerships. The truck was a great price and a good quality vehicle Anthony and staff were real helpful. This was a much easier process than the big dealerships. The truck was a great price and a good quality vehicle. More

Amazing people to work with! Manny was amazing! He worked with me all day on getting the Jeep that I wanted and everyone else there was super nice, best car buying experience I’ve Manny was amazing! He worked with me all day on getting the Jeep that I wanted and everyone else there was super nice, best car buying experience I’ve ever had. Thank you Kyle, Tien, and Manny soooo much for all of your help! Will definitely be referring everyone your way! More

Awesome place!! Great environment!! Great vibes Anthony was super helpful!! I’m so satisfied with my experience!! Check this place out!! Anthony is very Great environment!! Great vibes Anthony was super helpful!! I’m so satisfied with my experience!! Check this place out!! Anthony is very personal & caring... no wonder he is there top salesman!!! More

Quick and easy Very helpful and easy. Took only an hour. Exactly what I was looking for. Will bring my friends, he even filled up the gas tank. Very helpful and easy. Took only an hour. Exactly what I was looking for. Will bring my friends, he even filled up the gas tank. More

Red carpet Expierence !!! What a dealership!! They really make you feel like your family... & not just a customer ... I was able to connect with Anthony , the car & the deal What a dealership!! They really make you feel like your family... & not just a customer ... I was able to connect with Anthony , the car & the dealership!! They are really friendly & caring!!! I will be sending friends here for sure!! More

Good shopping experience Sales representatives, Taylor Frommelt gave outstanding service. Made us feel very comfortable. Gave us a great price and a quality vehicle !Great exp Sales representatives, Taylor Frommelt gave outstanding service. Made us feel very comfortable. Gave us a great price and a quality vehicle !Great experience!Wonderful folks! More

Manny Morales was amazing!! Manny went above and beyond! Changed the tire and gave me a great price. I would definitely do business with him again! Fantastic customer service as Manny went above and beyond! Changed the tire and gave me a great price. I would definitely do business with him again! Fantastic customer service as well! More

Worse mistake of my life Let me start off by saying that I brought a car in cash from this dealer! The car was a piece of xxxx! I made the second mistake of financing a car wi Let me start off by saying that I brought a car in cash from this dealer! The car was a piece of xxxx! I made the second mistake of financing a car with this screwed up dealership! That car is also a piece of xxxx! I didn’t even have the car for a year! The transmission failed! I wouldn’t recommend this dealership to my worse enemy! You cause unnecessary stress in my life!! I’m glad to see that the person, Rocco, that sold me both messed up cars doesn’t work there anymore. You guys deserve to be shutdown! I wish I could give this company 0 stars! And no don’t contact me trying to negotiate! I don’t want any of your service! Im convinced most of the good reviews are fake! More