518 Auto Sales of Norfolk

Great price and service Anthony and staff were real helpful. This was a much easier process than the big dealerships. The truck was a great price and a good quality vehicle Anthony and staff were real helpful. This was a much easier process than the big dealerships. The truck was a great price and a good quality vehicle. More

Amazing people to work with! Manny was amazing! He worked with me all day on getting the Jeep that I wanted and everyone else there was super nice, best car buying experience I’ve Manny was amazing! He worked with me all day on getting the Jeep that I wanted and everyone else there was super nice, best car buying experience I’ve ever had. Thank you Kyle, Tien, and Manny soooo much for all of your help! Will definitely be referring everyone your way! More

Quick and easy Very helpful and easy. Took only an hour. Exactly what I was looking for. Will bring my friends, he even filled up the gas tank. Very helpful and easy. Took only an hour. Exactly what I was looking for. Will bring my friends, he even filled up the gas tank. More

Awesome place!! Great environment!! Great vibes Anthony was super helpful!! I’m so satisfied with my experience!! Check this place out!! Anthony is very Great environment!! Great vibes Anthony was super helpful!! I’m so satisfied with my experience!! Check this place out!! Anthony is very personal & caring... no wonder he is there top salesman!!! More

Red carpet Expierence !!! What a dealership!! They really make you feel like your family... & not just a customer ... I was able to connect with Anthony , the car & the deal What a dealership!! They really make you feel like your family... & not just a customer ... I was able to connect with Anthony , the car & the dealership!! They are really friendly & caring!!! I will be sending friends here for sure!! More

Good shopping experience Sales representatives, Taylor Frommelt gave outstanding service. Made us feel very comfortable. Gave us a great price and a quality vehicle !Great exp Sales representatives, Taylor Frommelt gave outstanding service. Made us feel very comfortable. Gave us a great price and a quality vehicle !Great experience!Wonderful folks! More

Manny Morales was amazing!! Manny went above and beyond! Changed the tire and gave me a great price. I would definitely do business with him again! Fantastic customer service as Manny went above and beyond! Changed the tire and gave me a great price. I would definitely do business with him again! Fantastic customer service as well! More

Worse mistake of my life Let me start off by saying that I brought a car in cash from this dealer! The car was a piece of xxxx! I made the second mistake of financing a car wi Let me start off by saying that I brought a car in cash from this dealer! The car was a piece of xxxx! I made the second mistake of financing a car with this screwed up dealership! That car is also a piece of xxxx! I didn’t even have the car for a year! The transmission failed! I wouldn’t recommend this dealership to my worse enemy! You cause unnecessary stress in my life!! I’m glad to see that the person, Rocco, that sold me both messed up cars doesn’t work there anymore. You guys deserve to be shutdown! I wish I could give this company 0 stars! And no don’t contact me trying to negotiate! I don’t want any of your service! Im convinced most of the good reviews are fake! More

Excellent service From start to finish Taylor, Mark, and Tien made it happen to trade in my truck for a larger family vehicle. They worked with me on the trade value an From start to finish Taylor, Mark, and Tien made it happen to trade in my truck for a larger family vehicle. They worked with me on the trade value and helped get me in the price rage needed for the new vehicle. Excellent Job!!! More

The truck that took a week to buy Taylor the car salesmen was great. I found the truck I wanted online, I drove up to the dealership showed him the picture of the truck. Taylor said “a Taylor the car salesmen was great. I found the truck I wanted online, I drove up to the dealership showed him the picture of the truck. Taylor said “awesome it’s at the shop getting the state inspection done” he grabbed some keys and we drove to the inspection site. The truck failed inspection and needed some minor work done so no test drive that day but we looked at it and started it up. The weekend goes by Monday morning the truck still isn’t ready, I go out of town. Wednesday afternoon I get a text from Taylor the truck is ready, but two other guys are coming in to see the truck that night, so If I want it I have to come now. I dropped everything I was doing and drove in, got there another salesman had to keys had to wait on him to show up. As I’m waiting almost salesman in the dealership comes up to me and tells me it’s a hot item and they got people on the way to buy it. My salesman Taylor still isn’t pushy but everyone one else in the place is. I already knew I wanted the truck so that wasn’t needed, took a nice long test ride, got a fair price, and drove it home after 2.5 hours of paperwork. I’m only leaving 4stars only the reviews because I had to wait a long time for almost every step of this process and there was room for improvement. More