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518 Auto Sales of Norfolk
Norfolk, VA
571 Reviews
518 Auto Sales is your local dealership that cares. We have been in the Norfolk area for quite some time now, and we love providing our friends and neighbors with the vehicles that they need. We want you to feel right at home when you come to our dealership, and we will always greet you with a friendly smile. We take the time to make sure that you get everything you need. 518 Auto Sales is a no pressure dealership. Sit back, relax, and let us do the work. We will find you the perfect vehicle at the perfect price. On this page, you will find all our contact information. Give us a call, send us an email, or stop by and see us in person. We hope to talk to you very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
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Showing 571 reviews
December 28, 2018
Great truck Had a great experience buying my new truck great price great people very helpful walked me through the whole process with no difficulties will recomme Had a great experience buying my new truck great price great people very helpful walked me through the whole process with no difficulties will recommend to my friends More
by Mike E
Employees Worked With
Other Employees :
Mike Enos, Michael Dalton, Jasen Killen, Leonard Aube, Taylor Frommelt, Tien Lien, Rocco DeLauri, Joe Righetti, Rob Wilson, Anthony Mortillaro
December 26, 2018
Great deal Got a great deal on my truck I love it no issues! Everyone was so helpful, the explained the process and got me in my new ride quick! Got a great deal on my truck I love it no issues! Everyone was so helpful, the explained the process and got me in my new ride quick! More
by TraceyE
December 26, 2018
I got a lot for a little! I went into this dealership only because they had a particular car that I wanted. I spent a lot of time with the staff; I was really asking for a lot I went into this dealership only because they had a particular car that I wanted. I spent a lot of time with the staff; I was really asking for a lot and wanting to pay a little for it. Working with Taylor and John, and going back and forth with the finance manager Joe at 518 I was able to sell them my car and buy the car I wanted. The numbers were great and They were able to throw in a 3 year warranty. I can’t tell anyone what to do, but I would highly suggest giving these guys a call when shopping for your next vehicle. More
by Jerrya612
Employees Worked With
Taylor Frommelt, Joe Righetti, Rob Wilson, John Ducote
December 26, 2018
Car putchase Mark Blumenthal was incredible. He was so personable and helpful. He walked us through the process and was able to explain all. We highly recommend yo Mark Blumenthal was incredible. He was so personable and helpful. He walked us through the process and was able to explain all. We highly recommend you work with Mark. More
by Ann V
Employees Worked With
Tien Lien, Mark Blumenthal
December 22, 2018
Easy Going Found a great car for a great price Ashton was so easy to work with and made this buying experience effortless Cheers have a good one Found a great car for a great price Ashton was so easy to work with and made this buying experience effortless Cheers have a good one More
by Nonono
Employees Worked With
Tien Lien, Ashton Epps
December 22, 2018
Awesome Experience Disregard all the used car lot stereotypes. I’ll put 518 Auto Sales against any franchise dealership! I got stationed in HR this October knowing that Disregard all the used car lot stereotypes. I’ll put 518 Auto Sales against any franchise dealership! I got stationed in HR this October knowing that eventually I would need a vehicle capable of handling snow and heavy rain. I went to 518 based off an ad I saw on the internet. I met with Leonard who did everything he could to find me the right combination of vehicle, features, and price. Unfortunately that day was not meant to be. Just by the way I was treated and the staff’s professionalism I told the manager I would return. This December, I once again checked online and found my vehicle on 518’s ad. I met with Rocco who was as equally professional and informative as Leonard. The pressure free sales process puts you at ease that this is not about them trying to get you to buy a vehicle you can’t afford. The sales manager was able to get me a fabulous deal on a high quality luxury SUV under the market value! Low interest, comfortable payments, and a 3 year warranty! Needless to say my Christmas present is in my garage ready for the snow. If you’re in the market for a vehicle stop by 518 Auto Sales. Quality car buying at its best. More
by eddy13
Employees Worked With
Leonard Aube, Tien Lien, Rocco DeLauri, Rob Wilson
December 21, 2018
Best Experience! We hit a little hiccup trying to get our truck financed. They worked on it relentlessly for 4 days and were able to pull through for us. Recommend the We hit a little hiccup trying to get our truck financed. They worked on it relentlessly for 4 days and were able to pull through for us. Recommend them 100% for your next car! More
by Lhodge89
Employees Worked With
Joe Righetti, Rob Wilson, Ashton Epps
December 21, 2018
Held title hostage. Absolute garbage. The owner literally held my title hostage for me to put 5 star ratings on all their various websites. They were misleading about wha Absolute garbage. The owner literally held my title hostage for me to put 5 star ratings on all their various websites. They were misleading about what was covered in their exorbitant processing fee. We paid for the car in cash. And wanted to return it after a few days. They cited the 72 hour limit to do so "according to the law." They made a point of telling me several times that "I'm only making $500 on this sale. And all the sales." I also have text messages from the owner of the business saying I'm a low life and a nasty person and that karma will follow me the rest of my life. All because Google wouldnt let me change my original 1 star rating. So, go somewhere where the ownership doesnt treat you like crap because they didnt get their way. More
by Sholley1985
Employees Worked With
Other Employees :
Michael Dalton, Jasen Killen, Leonard Aube, Taylor Frommelt, Rocco DeLauri, Mark Blumenthal, John Ducote, Anthony Mortillaro, Ashton Epps
December 20, 2018
Mark is great! My husband and I found the minivan we wanted and left with it that evening. Mark was kind, courteous, and a pleasure to work with! My mother is in the My husband and I found the minivan we wanted and left with it that evening. Mark was kind, courteous, and a pleasure to work with! My mother is in the market for a new suv and I recommended him to her right away. Mark is a top salesman and I can definitely see why! He is still answering questions, promptly, days later. I would recommend him and 518 auto to anyone ! More
by RHatchett
Employees Worked With
Mark Blumenthal
December 17, 2018
Great and easy Great experience. Very easy to work with. This is my third 518 vehicle. Always a smooth and easy process. Leonard did a great job. And they all worked Great experience. Very easy to work with. This is my third 518 vehicle. Always a smooth and easy process. Leonard did a great job. And they all worked hard to get the deal done More
by Aepps77
Employees Worked With
Other Employees :
Michael Dalton, Leonard Aube, Tien Lien, Rob Wilson
