
518 Auto Sales of Norfolk
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
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Amazing service!! The process was easy. They made everything go so smooth. I would recommend anyone to go here. They worked with me through the whole process.Thanks guy The process was easy. They made everything go so smooth. I would recommend anyone to go here. They worked with me through the whole process.Thanks guys!! More

Outstanding customer service! I entered this dealership with a pre-approved loan and a vehicle in mind. Leonard set me up with the truck I was interested in, Chase approved the sa I entered this dealership with a pre-approved loan and a vehicle in mind. Leonard set me up with the truck I was interested in, Chase approved the sale price, and Tein got me a much better interest rate on my loan! Thanks guys! More

Great staff 518 auto gave us a great experience when it comes to buying a used car. Taylor gave us all our options that we had for what we could afford and gave u 518 auto gave us a great experience when it comes to buying a used car. Taylor gave us all our options that we had for what we could afford and gave us the chance to test drive and check everything out. He made sure all our questions were answered and madr sure we didnt need anything. Chase cut us a xxxx of a deal when it came to trading our truck in for the new vehicle and all around took a lot of stress off the situation and Tien walked us through the paperwork. This was our first time buying from a car dealership and i have to say i will be back to 518 auto to get my next car. More

Outstanding I like the great customer service everyone showed in the dealership. From the moment I walked in the door I felt a great vibe with everyone. The expla I like the great customer service everyone showed in the dealership. From the moment I walked in the door I felt a great vibe with everyone. The explained every part of the way to me didn't have to ask much. More

Exellent service Great friendly service. Great deal on an awesome truck.would definitely recommend this place to friends. Very fast and professional service. Definitel Great friendly service. Great deal on an awesome truck.would definitely recommend this place to friends. Very fast and professional service. Definitely worth a ride over from Yorktown More
Excellent people Professional people, that helped me get a good rate even with not good credit. Worth your time to check out. I highly recommend 518 auto. Professional people, that helped me get a good rate even with not good credit. Worth your time to check out. I highly recommend 518 auto. More

Excellent Service, Great Car!!! Staff was outstanding! Leonard is a great, very knowledgeable sales person. He helped me locate my car, advised me about my purchase and helped me fee Staff was outstanding! Leonard is a great, very knowledgeable sales person. He helped me locate my car, advised me about my purchase and helped me feel at home with the 518 family. Tien helped me finalize all my paperwork in a timely manner and Chase's hospitality was the best. No complaints! And my car is awesome! More

Very Helpful This place is awesome! Everyone was really helpful in getting us a car we needed! Couldn't be more happier with what we got! Highly recommend this pla This place is awesome! Everyone was really helpful in getting us a car we needed! Couldn't be more happier with what we got! Highly recommend this place! More
Great Car Buying Experience Bought an older used car here for my daughter to take to college. The guys at 518 were very helpful in putting us in a car that fit our budget, and s Bought an older used car here for my daughter to take to college. The guys at 518 were very helpful in putting us in a car that fit our budget, and should be reliable transportation for our daughter. The sales staff were upfront and honest, and delivered what they promised. Their price was better than everyone else, and the car was in great shape. Would like to personally thank Taylor and Chase for a great car buying experience More
Crooks. What crooks. They charge a $499 "processing fee". For what? Their response was "carfax." Last I checked, a car fax costs $30. It took them almost a mo What crooks. They charge a $499 "processing fee". For what? Their response was "carfax." Last I checked, a car fax costs $30. It took them almost a month to get us the title. And the title wasn't even in our name. We paid for the car with cash. No tags, no title, nothing. We basically gave them $499 for nothing. I won't EVER go back there. I will warn anyone looking to buy a car to stay away. We wanted to return the car because we were so unhappy with how we were treated. But we apparently can't do that either. Every other dealership we have EVER bought a car from, this processing fee covers the DMV costs. Title, tags, etc. Even the DMV rep said so. NOTHING BUT THEIVES HERE! STAY AWAY! Also don't return phone calls and leave you on hold forever. I was actually told I was put on hold because they "forgot" about me. More