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553 Reviews of 6th Avenue Honda - Service Center
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April 19, 2021
The service people at first rejected my insurance only because they saw that my insurance card said ‘Texas Liability Insurance’. Just because the card says Liability doesn’t mean that is the only thing co because they saw that my insurance card said ‘Texas Liability Insurance’. Just because the card says Liability doesn’t mean that is the only thing covered. They should have called Progressive to verify that everything was in order. Progressive said this was the first time they had heard of a situation like this, especially since they work with clients with Texas insurance that are in Oklahoma all the time. Once that was out of the way, they did an adequate job of providing me the necessary service. More
by JOHN.M.CLARK81
Verified CustomerEmployees Worked With
Renee Doctorman
April 16, 2021
Technician did not fix the problem of no lighting on the climate control panel and gear shifter in the dark and obviously the technician or service representative knows their Honda vehicles very well. Inst climate control panel and gear shifter in the dark and obviously the technician or service representative knows their Honda vehicles very well. Instead they wanted to warn me or make me feel that whatever the problem maybe is its not covered under warranty. That is pretty sad that a person spends 25000 on a car plus gets pressured to buy the warranty and then when it comes time to have something fixed, its a problem. I will go with Toyota in the future. I now will travel 2 hours out of the way to get the vehicle fixed as I made one call and the service rep was able to tell me that yes the climate control panel should light up at night like I thought it should. That is a safety issue to not be able to see the buttons at night but yet service department thought it was normal for their vehicles to not have this feature. Sad!! More
by ssommer10
Employees Worked With
Not Sure
April 15, 2021
I was happy with the service provided. The staff were friendly and helpful. The loaner car was an unexpected bonus. I will return for future maintenance needs. friendly and helpful. The loaner car was an unexpected bonus. I will return for future maintenance needs. More
by chhunt
Employees Worked With
Renee Doctorman
April 14, 2021
Service advisors went well beyond normal expectations in addressing an issue with my 2013 Accord. Plan to continue to have car serviced at this dealership addressing an issue with my 2013 Accord. Plan to continue to have car serviced at this dealership More
by KENT.OLSON39
Employees Worked With
Renae and Rachel in Service Dept
April 12, 2021
Renee was extremely helpful and efficient and made the experience feel neighborly. I was provided with several options for new tires that would be appropriate for my vehicle and the price matched what I experience feel neighborly. I was provided with several options for new tires that would be appropriate for my vehicle and the price matched what I was finding in the broader sales market beyond the Honda dealer. More
by CHRIS.RAMSAY
Employees Worked With
Renee Doctorman
April 12, 2021
I am very disappointed in the service we received. We were given a quote for service and agreed on that price. When I picked up our van, the cost was more. I was told because of parts. Parts should be in were given a quote for service and agreed on that price. When I picked up our van, the cost was more. I was told because of parts. Parts should be included in the quote so a customer knows the full total they will need to pay. Highly disappointed and will not be back!! More
by SKYLILYEARTH
Employees Worked With
Renee Doctorman, Bryson Trask
April 10, 2021
fast in and out service. 25 words minimum, I've tried to leave this review before but can not think of 25 words. I do not like having to come up with 25 words. to leave this review before but can not think of 25 words. I do not like having to come up with 25 words. More
by cordman37
Employees Worked With
Bryson Trask
April 01, 2021
I was satisfied with the work that was done on the car. I was also pleased at their attempt to fix another problem that really needed a body shop, but they tried and I was pleased with that. I went away wit was also pleased at their attempt to fix another problem that really needed a body shop, but they tried and I was pleased with that. I went away with a sense of completeness. More
by ddnoden
Employees Worked With
The lady who checked me out did it so well! There will always be room for good work, but what was done I am satisfied!, Renee Doctorman
March 25, 2021
The staff members working on my car were very helpful and knowledgeable! The service took less than an hour and I was kept updated the whole time. knowledgeable! The service took less than an hour and I was kept updated the whole time. More
by tiptona.00
Employees Worked With
Renee Doctorman
