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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,351 Reviews
Call Service Center (708) 251-0222

1,351 Reviews of 94 Nissan of South Holland - Service Center

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February 13, 2024

Staff was professional, respectful, and kind. Staff kept me updated, and my vehicle service was complete in about 3 hours. More

by tasha.n.burnett7
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 16, 2024 -

94 Nissan of South Holland responded

Hi Tasha, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

February 12, 2024

Came in for a recall so I said why I'm here I'll get my transmission fluid change and my radiation fluid change kept my car for 6 hours and changed radiator fluid and the transmission fluid and told me to More

by Kenny Randle
Recommend Dealer
No
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 16, 2024 -

94 Nissan of South Holland responded

Kenny, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I looked into your service visit and see you actually had two recalls. The ipdm reprogram which takes up to two to three hours to complete on average. We completed both your transmission fluid and preformed a cooling system service. All of which takes time to complete. The other recall takes 5 hours minimum to complete removing your dashboard and re-assembling it. We would not be able to complete it as the shop would be closed before completion. I know this is an inconvenience for you but we would not want you stranded without your vehicle. If you come back for the other recall we have better communication with your repairs. We hope not to lose you as one of our valued customers. Hope to see you soon. Take care and have a great day! Matt Sappenfield Owner Loyalty Manager

February 10, 2024

Friendly, professional,good workmanship, and knowledgeable. Since purchasing my nissan altima used, I've brought it here and only here. I happy and satisifed with how it's serviced and how I'm t More

by consuelaokeke
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
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Feb 12, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

February 09, 2024

Great he explained everything in detail and called me to let me know what was going on with my car More

by Shillwesley
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Feb 10, 2024 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

February 05, 2024

Trouble free when making my appointment, Torrey was great with receiving me at appointment time and explained everything in detail. More

by KDMENTERPRISES
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Feb 09, 2024 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Take care and have a great day! Matt Sappenfield Owner Loyalty Manager

February 02, 2024

Fast and efficient. The employees like what they do and I appreciate the atmosphere. Superb More

by mobog_07
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 03, 2024 -

94 Nissan of South Holland responded

Hi Mo, thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

February 01, 2024

It is always a great experience when I come to the dealership. The people are friendly and very helpful. More

by GARLANDLAKISSA
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Feb 03, 2024 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

January 31, 2024

Excellent Everyone was very nice helping you with your questions about your vehicle problem Thank you guys very much I will come back ?? More

by williefly0
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
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January 30, 2024

Excellent The dealership always provides exceptional service from sales team to service team Customer service great More

by PISSPO
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Report | Print
Feb 01, 2024 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 30, 2024

Excellent service,customer service and offers courtesy snacks. Service department is great people are very attentive to help you get the needs of the car taken care of. More

by PISSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

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