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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,340 Reviews
Call Service Center (708) 251-0222

1,340 Reviews of 94 Nissan of South Holland - Service Center

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November 15, 2023

Nassian is one of the best dealer ship there is and the staff is great More

by ssharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn
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Nov 17, 2023 -

94 Nissan of South Holland responded

Ssharon, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Until the next time we meet, take care! Matt Sappenfield Owner Loyalty Manager

November 14, 2023

I was very please with the service department, they were in constant communication with me More

by trh4017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

November 12, 2023

Everything was smooth and quick. Kept me updated Informed about other things that can be done the next time More

by Dam_768
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
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Nov 14, 2023 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 10, 2023

This dealerships was very professional and timely with service. Comfortable environment. Will continue to return More

by bessieparham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

November 09, 2023

They have not contact me conceaning my issues and or problems I have had with them!!!! More

by dionhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Matt Sappenfield Owner Loyalty Manager

Nov 11, 2023 -

dionhawkins responded

What are you all offering???

November 07, 2023

Excellent turned my frown to a smile very professional and courteous made my day with service More

by kfaye8451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Matt Sappenfield Owner Loyalty Manager

November 07, 2023

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 06, 2023

Oil changes should be able to make an appointment the wait time is to long. Staff is nice but wait is extremely long for working individuals. More

by tinicahautman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

94 Nissan of South Holland responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. With your input we will work on achieving faster service. Thank you and hope you will give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 02, 2023

He was very efficient, knowledgeable and got the job done after two other previous visits for the same thing! More

by Favor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

94 Nissan of South Holland responded

We are so pleased you enjoyed your visit to Nissan Of South Holland! We're looking forward to your next visit with us! Stop in anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

November 01, 2023

I came here because you in and out and they always informed you of what needs to be done with your vehicle based on miles. More

by Krheams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Carter
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Nov 04, 2023 -

94 Nissan of South Holland responded

Krheams, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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