95 Motors
Dumfries, VA
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I bought an SUV online from this dealer from out of state. I was assured that the Carfax had all the current and relevant records about the car and contained the complete history. Based on this infor state. I was assured that the Carfax had all the current and relevant records about the car and contained the complete history. Based on this information and reassurances from the salesperson, I purchased the car. Once it arrived, I took it to my mechanic for his once over. He told me to return the car to the dealer immediately based on severe rusting of the undercarriage. There had been no indication provided to me about this, and I had even asked my salesperson about any relevant info that may not be included in the CarFax as well as any issues including rust. After learning about the damage, I found another report called Auto Check and ordered a copy of this online. This report showed severe frame damage was discovered and disclosed at auction when 95 Motors purchased the vehicle. This information was NOT contained in the CarFax, which was provided to me as proof of condition of the car. Despite asking my salesperson and confirming with her that there was no damage or concerns not provided to me, I was assured that the CarFax contained everything. I reached out to Lori Rizek, the "GM" or "finance manager" depending on her preference that day, and asked to discuss options, and have been told she "legally" cannot speak to me because of the better business bureau. Bashir Aslam, the owner, will not speak with "ANY CUSTOMERS" for "ANY REASON". I have tried state bureaus in attempts to get some assistance in getting them to work with me on this to no avail. Apparently Bashur doesn't speak to those contacting him from the state either. Given this car had a state inspection sticker and my suspicion that it shouldn't have passed inspection, and therefore couldn't be sold in VA, I drove from GA to let the VA state trooper inspect the vehicle. As expected, this vehicle failed inspection. As I was departing the area, I went by 95 motors to inform them that the vehicle failed inspection and to see if we could discuss a resolution. This time, Lori told me that "legally", because of the VA Motor Vehicle Board,, she cannot speak to me, which is another of the multiple lies Lori has told me throughout this transaction. I tried to explain to her that there's no legal authority preventing us from speaking and I'm the one who contacted the VA MV board. As is her norm with me,, Lori was rude, dismissive, and defensive. Despite me being calm and the fact that I was turning to return to my car, she told me that she was calling the police to put a no trespass order on me! This is how Lori Rizek and the Aslams handle legitimate safety concerns brought forth from their customers? This is how these adults resolve conflict? Beware of doing business with 95 Motors, especially if you find a problem later. More

