ABC Hyundai Lithia Motors

I purchased a brand new 2020 Elantra value edition in April 2021 from ABC Hyundai and the free oil change program the boast of is a bait and switch lie. my first two service appointments were free and t April 2021 from ABC Hyundai and the free oil change program the boast of is a bait and switch lie. my first two service appointments were free and then I was told I would be charged for my next service and every other one and at every 3500 miles because of Nevada's extreme heat conditions. Those extreme heat conditions only exist during four out of twelve months leaving eight months of milder weather which should be considered.because 7000 mile service intervals are recommended normal driving conditions. None of this was mentioned verbally or in writing while Lidia in the finance department prepared my financial contract for me to sign. So my next and 3rd 3500 mile service appointment comes around and the service department explained why I was being charged this time and with the xxxxxxxx explanation I went to the finance manager whose name is Lidia who didn't even remember me and she said I'm pretty sure I told you this. Believe me she did not nor was it stated in my financial contract. Also the service department is a third party contractor that isn't interested in customer service. Their only interest is to make as much money as possible for ABC Hyundai.They claim that customer service is a priority for new Hyundai owners but all of that warm fuzzy xxxxxxxx ends after you signed your contract and the couple of days they allow you to change your mind have past..They don't bother to tell you about the extreme heat exception until you are at your second 3500 mile scheduled complimentary service interval that you will be paying for the third and next scheduled service and then every other 3500 miles after that..Your first 7000 miles are free.and then they pull the extreme heat bull crap saying service by a Hyundai service technician is recommended every 3500 miles for as long as you own your car in Nevada for the highest resale value of your car. There is also a little display screen that reminds you to schedule maintenance service when nearing every 3500 mile interval.I work as a Lyft driver and have driven rented Hyundai Elantras through the express drive program from Hertz for several years here in Las Vegas and they have their rental fleet serviced every 7000 miles at Pep Boys without incident. My experience with the hertz Hyundai rentals were the reason why I chose to buy my own Hyundai Elantra.. The car is great and I love it. My disappointment is with ABC Hyundai and their bull crap Believe me their greatest interest is in your wallet and staying in your wallet as long as you own your car. More

We had a sales man named Tyler is was horrible gave us run arounds very disrespectful didn’t help us at all rude!! He shouldn’t work there!! run arounds very disrespectful didn’t help us at all rude!! He shouldn’t work there!! More

Great customer service! They didn't have the car in stock, but kept my contact info and contacted me within days when they found one. stock, but kept my contact info and contacted me within days when they found one. More

My salesperson, BRICE BENSIMON, was terrific from the start. Professional and interested in my car buying requirements. Brice did not make me feel pressured and I appreciated the insight and knowledge he start. Professional and interested in my car buying requirements. Brice did not make me feel pressured and I appreciated the insight and knowledge he had of the various SUV Hyundai models available on the lot. His knowledge led me to purchase the Hyundai Santa Fe and I must admit my son, encouraged me to consider the Certified Pre-Owned car; which offers an outstanding warranty for a used car. I love my new car and that from a dedicated Mini Cooper owner. Merci Brice! It was a indeed pleasure to work with you. Jeannette ;-))) More

Our sales person (Gabby Navarro) gave us great customer service. Took her time and listened to all we needed. Now my parents are enjoying their new car. Over all had a excellent experience at ABC Hyundai. service. Took her time and listened to all we needed. Now my parents are enjoying their new car. Over all had a excellent experience at ABC Hyundai. More

Shane Is was very friendly and helpful. He made the experience so easy. Thank you thank you a million thanks to Shane he is awesome. experience so easy. Thank you thank you a million thanks to Shane he is awesome. More

I worked with Everado Williams he was very professional and knowledgeable it was a very pleasant experience working with him I'll give if a 10/10 any day. and knowledgeable it was a very pleasant experience working with him I'll give if a 10/10 any day. More

Loved working with Sales agent Gabby Navarro and her manager. Helpful and knowledgeable but no pressure. Our 5th Hyundai and very happy with the quality and warranties. Would recommend! manager. Helpful and knowledgeable but no pressure. Our 5th Hyundai and very happy with the quality and warranties. Would recommend! More