ABC Hyundai Lithia Motors

Had the best new car buying experience I have every had. The salesman (Jesse) was knowledgeable and courteous. The finance manager was the same. I cannot remember the name of the lovely lady who delivered th The salesman (Jesse) was knowledgeable and courteous. The finance manager was the same. I cannot remember the name of the lovely lady who delivered the car and explained it to me really helped me get ready to drive knowing how to use my Hyundai's great feature. I should say that my previous Hyundai drove for 160,000 miles with no issues--which is why I bought another. More

Stay Away (Here's Why) What dealer sneaks an extra $1,995 'reconditioning' fee on top of the listed price on their used cars? ABC Hyundai does. This is nothing else but a bo What dealer sneaks an extra $1,995 'reconditioning' fee on top of the listed price on their used cars? ABC Hyundai does. This is nothing else but a bogus, needless charge that fattens their bottom line (no matter what they say otherwise). BONUS tip from me: You can negotiate that $1,995 down to $0 like I did (they say that fee is mandatory but again, that's a lie.) I would like to commend the sales rep Chris Dalton who was pleasant and accomodating. But Chris lost the sale due to the underhanded tactics, relentless pressure and condescending mannerisms of sales managers (including 'Dino' and 'John G'). On my way out I warned the couple who was considering a purchase about the bogus $1,995 'reconditioning' fee that is designed to *steal from the customer*. I went to two other dealerships, and they do not charge a "reconditioning fee", hidden in their costs or not. There is simply no such thing as that fee when you were dealing with a legitimate car dealer. I found comparable used models that I was looking for, and their asking prices were lower, with no "reconditioning fee" added anywhere. ABC Hyundai is ripping off its unwitting customers, period. More

Ask for Gary in the service department. When bringing your car in for service ask for Gary. He is not only knowledgeable but helpful and very friendly. He is a joy to do business with. When bringing your car in for service ask for Gary. He is not only knowledgeable but helpful and very friendly. He is a joy to do business with. More

NEIL GOALSTONE MANAGER TRIED TO SCAM US NEIL GOALSTONE said get our car repo say can't afford payments a lie! then we get new car w lower payments INSISTING REPOSSESSION pushy NEIL GOALSTONE said get our car repo say can't afford payments a lie! then we get new car w lower payments INSISTING REPOSSESSION pushy More

A 5-Star ABC Hyundai Buying Experience! Having previously purchased an '09 Sonata Limited, then followed it with a '15 Sonata Limited lease, each of which we have enjoyed trouble-free and en Having previously purchased an '09 Sonata Limited, then followed it with a '15 Sonata Limited lease, each of which we have enjoyed trouble-free and enjoyable experiences with: we opted for another Hyundai at our lease end. In all honesty, our last vehicle acquisition encounter with ABC Hyundai left us with a less than favorable taste. Nonetheless, we decided to see what they could do to earn our business again. Our dealings with Jarrell Brooks (JB), and subsequently (ASM) Randy Patterson Sr. was beyond expectation! Their joint efforts, demeanor and professionalism were a breath of fresh aire in the auto sales world. An environment typically considered about as desireable as a visit to your dentist. This easy-going, non-assertive team worked deligently to have us leaving with an equitable and satisfactory solution to fulfill our transportation needs. In addition to the acquistion process, Robert Saputo (Finance Mgr) was equally as impressive; and have to say that it was the most streamlined, efficient and pleasant finance office experience I/we have ever encountered! These three individuals placed today's experience miles above our last one at this same dealership. In summation: All we can say, is if you are in need of a new ride, seek out this trio at ABC Hyundai in Las Vegas, NV! More

Worst customer service Update 9/22/18 - Eddy called me after everything and stated that I had no right to post a review and then proceed to say that he was not going to let Update 9/22/18 - Eddy called me after everything and stated that I had no right to post a review and then proceed to say that he was not going to let this go. I had to call manager because he has all my personal information and I felt threatened by the way he was. I would never suggest working with eddy at all because if the way he acted. Dont not go there at all if your referring or if you expect them to care about customer service. I helped someone to get a car and your suppose to get $500 and I only got $200 then I tried to get a hold of the manager which took almost 2 weeks to do. I had to finally call over and over until I got his direct number. Which of course he did nothing to rectify the situation. Also never deal with the salesman Eddy, he acted all nice to get his car sales but when I went back to him through text and phone calls about the referral he was rude and told me that our business is done and never text me again. I'm in a customer service environment and the way he was is and always be unacceptable. I am sorry this is the worst bunch of people there. Supposedly my message never got to the manager until I called him personally but I have text messages from eddy stating he told his manager (guess what it was lies). If you ever need help getting a car message me some how and trust me I will get you to a dealership that actually cares and will take care of you even after you purchase your car. ABC HYUNDAI WILL NEVER RECEIVE MY BUSINESS OR MY REFERRALS EVER AGAIN. THEY MISSED OUT ON 5 UPCOMING REFERRALS AND ALL FUTURE REFERRALS. BEST CUSTOMER SERVICE IS NOTHING BUT LIES WITH THEM. More

Poor Customer Service I purchased a Genesis a year ago and my sales agent is no longer there. But I referred a friend to the dealership and when I called more than 5 times I purchased a Genesis a year ago and my sales agent is no longer there. But I referred a friend to the dealership and when I called more than 5 times to follow up on my referral fee, I received the run-around from the sales agent, Jonathan and Finance agent, Robert, who kept saying they would call my bank, but didn't. Then when I finally spoke to the sales manager, the agent lied and said my friend never mentioned my name to the list, which was a lie, Bec she called me from the dealership before purchasing and said she was talking to Jonathan about me and he remembered who I was. From one of my service calls. Lying agent and poor customer service!!! More