ACE Ford

In Ford, everyone is willing to help me. Their customer service is great! Ace Ford has the best service. I had no complaints. The work prices for me, making for affordable, Ace Ford care for their customer service is great! Ace Ford has the best service. I had no complaints. The work prices for me, making for affordable, Ace Ford care for their customers. More

Ace Ford always has the best service! They communicate well with you and let you know what is going on with your car. No b.s. From them. well with you and let you know what is going on with your car. No b.s. From them. More

Best ever Everyone is more than willing to help me. I am treated like a Queen and loving every minute of it. They just can't do enough for me. Makes me feel Everyone is more than willing to help me. I am treated like a Queen and loving every minute of it. They just can't do enough for me. Makes me feel special. I will only have a Ford and will spread Ace's name around town. More

Scary because of cashiers lack of face mask and sanitizer. I had an appointment fro service which is usually less than 1 hour. I was there for 1 hour and 20 minuets. While most of the staff were wearing their I had an appointment fro service which is usually less than 1 hour. I was there for 1 hour and 20 minuets. While most of the staff were wearing their face masks which is good. I was very disappointed and amazed at the cashier for not wearing a mask until someone walked up to her. I watched her for 1 hour and 20 minuets touching every thing and not using hand sanitizer between costumers. I'm 65 years old and there were several costumers older then me, we are are highly at risk for the virus. als the vehicle wasn't sanitized when I got it back. More

Service When I took my car in for a repair they charge me to find out what was wrong. Said they fix it. Was fine for around a month. Then had same problem. H When I took my car in for a repair they charge me to find out what was wrong. Said they fix it. Was fine for around a month. Then had same problem. Had to take it back. And then told me what was really the problem. So had the inconvenience of wasting time and not having a car for 2 days. And a additional $600 for repairs. I feel like they don’t know what they are doing, if they did they should have fix it right the first time. More

Always a pleasure dealing withthe Service Dept @ Ace Always a pleasure dealing with the Service Dept @ Ace Ford East to make an appointment Easy to drop off and pick up Very polite and informativ Always a pleasure dealing with the Service Dept @ Ace Ford East to make an appointment Easy to drop off and pick up Very polite and informative crew More

Great service. Always let you know ahead of time if there ae any unexpected problems. Very professional when handling customers. Even though I didn't purchase my lease from Ace, they are my service center fo ae any unexpected problems. Very professional when handling customers. Even though I didn't purchase my lease from Ace, they are my service center for all my repairs. Great job everyone. More

I purchased my Ecosport at Ace ford October of 2019. I have been extremely pleased with my experience with everyone at this dealership from the sales person who was amazing, to the service people who were have been extremely pleased with my experience with everyone at this dealership from the sales person who was amazing, to the service people who were equally amazing. Just had car in for Service, they had me in at out of there in no time and they really put a personal touch to their service!!!!so happy a purchased my vehicle from Ace! More

New Lease Leased a new 2020 Explorer and did mostly everything via email or text, could not have been happier. I have leased or purchased many vehicles from AC Leased a new 2020 Explorer and did mostly everything via email or text, could not have been happier. I have leased or purchased many vehicles from ACE and will continue that with another lease in September. Family run and I will not look any place else. More

Worst service ever. I had my 2011 Taurus in to replace third brake light. They broke the piece on my window and charged me for a new window. The light kept falling off th I had my 2011 Taurus in to replace third brake light. They broke the piece on my window and charged me for a new window. The light kept falling off the window and they had it back 3 times and couldn’t get the light to stay up. They refused to help me anymore. We fixe it ourselves. More