
ACE Ford
Woodbury, NJ
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Quick Lane and Mark Fields Are The Best!!! For the first time, I had the opportunity to use Ace Ford's Quick Lane. This was a great experience, made possible by the knowledgeable and diligent For the first time, I had the opportunity to use Ace Ford's Quick Lane. This was a great experience, made possible by the knowledgeable and diligent mechanics and Mark Fields, the Quick Lane Adviser. I usually make appointments to bring in my 2010 Ford Escape, but thought, why not try this option. It was handled timely and also brought to my attention the need for tire replacement. Mr. Fields explained tire purchase options and addressed my normal vehicle maintenance. Mr. Fields has assisted in my vehicle service for several years now and always is there for you with his experience and direction. I trust he is appreciated. I know I value him. Thank you and keep providing your normal Ace Ford services. Diane D. More
20000mile service. I was notified a couple times , reminding me of my appointment. Service desk mgr. was very friendly and reviewed my service. It was completed in a tim I was notified a couple times , reminding me of my appointment. Service desk mgr. was very friendly and reviewed my service. It was completed in a timely manner while I waited. Thanks, Ed More
Highly recommend Best Ford dealer in South Jersey. I have bought 2 Fords there in about a year's time and the transactions were both seamless. Try ACE Ford - you won' Best Ford dealer in South Jersey. I have bought 2 Fords there in about a year's time and the transactions were both seamless. Try ACE Ford - you won't be disappointed. More
Caring customer service The service department was very attentive and found a leak in my power steering line. I knew something was leaking in my driveway and was relieved tha The service department was very attentive and found a leak in my power steering line. I knew something was leaking in my driveway and was relieved that they found it. More
Completely Thrilled First let me say that Mr. Brett Campbell is the definition of customer service and respect! I had a scheduled appointment, on a Saturday, to have new First let me say that Mr. Brett Campbell is the definition of customer service and respect! I had a scheduled appointment, on a Saturday, to have new tires and an alignment for my 2012 Fusion. There was an unseen mishap and my tires could not be put on until Monday. I had to travel 750 miles that coming week, so I was concerned. Mr. Campbell was relieved that I wasn't upset. I told him that's why pencils have erasers, mistakes happen. Mr. Campbell is a complete asset to ACE Ford, he more than took care of the situation and put me at ease. I couldn't be happier with how I was treated, to say the least. I've always had my car serviced there and now I have a renewed faith in ACE Ford. See ya's soon and THANX again!! More
Extremely Satisfied Geno took plenty of time to answer all my questions and at no time did I feel pressured or anything like that. The entire sales staff, Geno, Matt, an Geno took plenty of time to answer all my questions and at no time did I feel pressured or anything like that. The entire sales staff, Geno, Matt, and AJ, were super friendly and honestly cared about selling the vehicle I needed at a very fair price and with outstanding customer service. I would highly recommend ACE Ford to anyone looking for a new vehicle. You can't put a price on customer service, and ACE always delivers! More
Very Satisfied I wanted time alone to look, salesman understood. If I had questions he answered. He showed my other options. Nice people all around in dealership. I wanted time alone to look, salesman understood. If I had questions he answered. He showed my other options. Nice people all around in dealership. More
Routine service The Works Last two visits did not receive report card showing inspection findings.was told that the printer “ate” my report. On a previous visit my car was left Last two visits did not receive report card showing inspection findings.was told that the printer “ate” my report. On a previous visit my car was left on the lot with windows open and unlocked. More
19 Expedition Went it to look at a new Expedition. Mark was my salesperson and very knowledgeable about the truck. What he didn’t know he quickly found out for me Went it to look at a new Expedition. Mark was my salesperson and very knowledgeable about the truck. What he didn’t know he quickly found out for me. Price was reasonable and transaction painless. Thanks for the help! More
6 month check on new vehicle I purchased my car from ACE because I wanted a Ford but I also wanted a service station close to my home "just in case." I was not disappointed! I sc I purchased my car from ACE because I wanted a Ford but I also wanted a service station close to my home "just in case." I was not disappointed! I scheduled my service after receiving an advance notice, dropped off the vehicle the night before, and picked up my vehicle the next day right on time. The service department manager called before doing any service work, and then called afterward to let me know what was done and when I could pick up my car. It was exactly the type of service I was looking for! Aside from that, I had taken my vehicle to that same department 3 days before because the I had a screw in my tire and the pressure was dropping in that tire. Because I travel daily with young children in my car, I went straight to ACE, the dealer. They worked me into the schedule, fixed the problem, and I was done in under 2 hours. Again, I was completely satisfied. Way to go ACE Service! More