ALM CDJR Macon

Great service quality services I've been going there since me and my wife purchased our new Chrysler never had no issues thanks five star👍👍 since me and my wife purchased our new Chrysler never had no issues thanks five star👍👍 More

From my first interaction until my Jeep was returned every interaction with the staff at FiveStar was just that…. 5 stars. My amazing service writer, Jane, met every single challenge my Jeep (purchased every interaction with the staff at FiveStar was just that…. 5 stars. My amazing service writer, Jane, met every single challenge my Jeep (purchased from another local dealer) had with a smile and a rapid efficient solution. Then James, who is upper management in service Dept got involved to ensure his dealership excelled not only in fixing the “other guy’s” blatant undisclosed problems but guided me through how to maximize my warranties abd coverages and minimize my out of pocket expenses. The man even filled in for an ill employee and personally ensured the car was returned to my home ahead of schedule since I’m a single mom with one car. Treated like I was the only customer or family from the start and as a result I will be a Five Star customer for life. Thanks Five Star!!!! More

Prompt service clean facility nice people And make sure you Are taken care of and pleased with your service you Are taken care of and pleased with your service More

Good service department, friendly staff. Clean restrooms. Knowable staff. And they really explained what they did to my car Knowable staff. And they really explained what they did to my car More

Rodney was and is the BEST - Thank You Rodney very professional and up-to-date he did a fabulous job professional and up-to-date he did a fabulous job More

No complaints, they get me right everytime. The manager knows me & my purple car lol knows me & my purple car lol More

Awesome customer service, friendly staff, clean facility, helpful knowledgeable techs and great service that will have me back when ever I need service. helpful knowledgeable techs and great service that will have me back when ever I need service. More

Very disappointed after having to wait for 2.5 hours for an oil change. After calling service manager he was surprised to hear this. After all the aggravation no sticker was placed on the truck or the oil c an oil change. After calling service manager he was surprised to hear this. After all the aggravation no sticker was placed on the truck or the oil change reset Very frustrating when you pay as much as we did for the vehicle and to receive this kind of service More

I would recommend everyone to shop with 5 star because they take care of their customers and they are very nice they take care of their customers and they are very nice More

My appointment was on time but the time allowed for the service was misinformed to me. Luckily I didn’t have to be anywhere. The female service tech was helpful where as the male tech up and left w/o notic service was misinformed to me. Luckily I didn’t have to be anywhere. The female service tech was helpful where as the male tech up and left w/o notice. He was from WR dealership. Thankfully the young lady and the mechanic stayed until my Ram was finished. More