Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ALM CDJR Macon
Macon, GA
447 Reviews
The team at ALM CDJR Macon would like to welcome you to our dealership in Macon, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 447 reviews
October 24, 2015
Found just what I wanted. I was looking for a new work truck and figured I would give Five Star a try. This is the second vehicle I purchased from them. Both times they were ve I was looking for a new work truck and figured I would give Five Star a try. This is the second vehicle I purchased from them. Both times they were very helpful. My salesman, Greg Slocum was very knowledgeable of the inventory and matched me up with a great used truck. I am very satisfied with the dealership and Greg. Thanks for your help. More
by Tbone
Employees Worked With
Greg Slocum
October 02, 2015
great price and customer care We have purchased trucks with my company for 8 years from five star. Last 2 purchases were made with mrs lamar. She is honest and works hard to get We have purchased trucks with my company for 8 years from five star. Last 2 purchases were made with mrs lamar. She is honest and works hard to get you a great deal. More
by marc r
October 01, 2015
Five Star Dodge Macon, GA Dorothy Lamar has been my salesperson for the last 2 Ram trucks that I have purchased through Five Star. She has been professional, friendly and made Dorothy Lamar has been my salesperson for the last 2 Ram trucks that I have purchased through Five Star. She has been professional, friendly and made sure that my business dealings with Five Star were done with complete satisfaction. Dorothy will always be the salesperson that I go to for any future truck purchases and the salesperson that I would recommend. More
by mpb733@yahoo.com
Employees Worked With
September 29, 2015
Five Star Doge David Hammock was a great salesperson. He wasn't pushy and was helpful in trying to get us the best deal. Finance dept was not the best in explaining David Hammock was a great salesperson. He wasn't pushy and was helpful in trying to get us the best deal. Finance dept was not the best in explaining what you were paying for or going over your fees. Sales was great and I would definitely go back for the sales dept. More
by klwind
September 09, 2015
Excellent Customer Service Cory Trent!!!! Cory Trent provided exceptional customer service at Five Star CDJR during my visit perusing used and new vehicles. He was not pushy, was very patient, Cory Trent provided exceptional customer service at Five Star CDJR during my visit perusing used and new vehicles. He was not pushy, was very patient, and gave me plenty of space and time to peruse and consider vehicles without interruption. His knowledge on Five Star's financing options, GAP and warranty coverage was quite impressive! I will certainly recommend Cory Trent at Five Starr CDJR to family, friends, coworkers, and interested parties. If you are in the market for a new or used vehicle, and want a great all around customer oriented experience, visit Cory Trent!! More
by AshWild87
Employees Worked With
Cory Trent
September 03, 2015
Excellent customer service! I'm in the process of deciding on a new car. I stopped by just to check your inventory and Robbie couldn't have been more helpful! He was very polite I'm in the process of deciding on a new car. I stopped by just to check your inventory and Robbie couldn't have been more helpful! He was very polite and informative! I honestly wish more car salesmen were like him. You could tell he really loved his job and was actually a car enthusiast! I'll be back soon for sure. More
by Bstew15
Employees Worked With
Robbie Ovell
September 01, 2015
Thank you David David Hammock has been a great salesperson. He was very helpful in making my family's car purchase easy.I will recommend him to all of my friends David Hammock has been a great salesperson. He was very helpful in making my family's car purchase easy.I will recommend him to all of my friends More
by Auntee
Employees Worked With
August 24, 2015
Great experience Anthony carter was great he made this car buying experience easy and worth while. He knew his product and was very respectful and I would recommend a Anthony carter was great he made this car buying experience easy and worth while. He knew his product and was very respectful and I would recommend anyone to him if your trying to buy a car go ask for Anthony Carter he will keep you informed where you are in the deal and is all about customer service. Thank you Anthony Carter! More
by thankyou123
Employees Worked With
Anthony Carter
August 01, 2015
BIG Thanks to Wallace , William Gresham and rest of staff Today July 31,2015 returning to purchase another car .We had the same awesome customer service they worked with us until we comfrotable . This was o Today July 31,2015 returning to purchase another car .We had the same awesome customer service they worked with us until we comfrotable . This was our second purchase . Each time we were treated with the outmost respect and the accomdated our Autistic son and they made his time easy on him . William . Wallace worked over and very late to makre sure everything was a go . You know these people care and go above and beyond to do their jobs and their main concern is making the customer happy . : No matter how hard the situation: maybe be . WE would give them 10 stars if we could . Javanna and Richard Porter More
by RichPorter
July 27, 2015
shady business Too bad I can't give zero stars for this excuse of a dealership. My finance and I purchased a car on Friday with them. The car had come with accessori Too bad I can't give zero stars for this excuse of a dealership. My finance and I purchased a car on Friday with them. The car had come with accessories and they were in the car when test drove it 2 days prior. On Friday, we went to the dealership and put down $2.5K on the car and finalized all the papers. This whole process took us about 4 hours. Once everything was said and done, we were excited to get out of the place and enjoy our new toy. On our way home, we realized that one of the accessories was no longer on the car. We called them immediately (5 minutes after leaving the lot) and told them we are on our way back to pick it up. They informed us that they were on it and would find out why it wasn't on the car. We pulled back in...maybe 10 minutes after we left, and to our surprise our sales rep, Marcus, that said "he was on it"....well he was sitting pretty in their golf cart right in front of the store on his phone. So we talk to him and he gets one of the sales managers, Jeff T. Jeff informed us that they removed the accessory so it does not get taken off at night when the car is on lot and that it's locked up in the accessories department and to come back Monday. I texted Marcus on Monday before I was heading up there to give him a heads up to get the part for me. This is where all the shady business starts. Marcus runs back to Jeff T for help. Jeff comes over to me and informs me that the "customer who traded in the car that we purchased came in on Saturday and picked up the accessory." Wait...what?! Why weren't we told to come in on Saturday to pick up the accessory....we assumed when he said to come Monday, that the department who is has it locked up was closed on the weekend. Also, how can they give that accessory back to the old customer AFTER we bought the car!? So I ask him if they plan on replacing the part because it was originally on the car. He said no. I let him know that was some shady business considering we already purchased the car and they let the old customer take the part back after the fact. So I talked to some used car manager, John, and he laughs in my face and said they would not purchase a new part for us. Mind you, the car we purchased was not cheap. We spent well over $32k so we expected some professionalism on their behalf. Unfortunately we did not receive that. How convenient that the old customer came back the day AFTER we bought the car and wanted the part?! They had the car for over a week, so I would think if they wanted it that bad they would have took it the day they traded it in. The part did not need any special tools to remove it. It was a simple lock and go part. I am so unbelievably mad and disappointed with how this joke of a dealership handled the situation. That was unprofessional to give parts of an already purchased car to someone else. I think they were lying the whole time from the very beginning when we inquired about it. If you are looking to purchase a new car, I warn you TO GO SOMEWHERE ELSE!!! I will be making a complaint with the BBB as well. FIVE STAR MACON IS THE WORST. THEY WILL SCREW YOU OVER AND THINK ITS COMPLETELY OK. TELL ALL YOUR FRIENDS!! More
by Not Happy
