ALM CDJR Perry

Did literally everything except for a finance application with the general manager Chip while out of state. Put a deposit on their truck and sent ample photos of mine.After making sure that the deal was soli with the general manager Chip while out of state. Put a deposit on their truck and sent ample photos of mine.After making sure that the deal was solid and nothing would cause complications within a 3 week window of backward on my end, i finally went to the dealership. I was told in exact words "unless your vehicle or mine get hit by a train or a catastrophe happens, this deal will be done upon arrival". It was not done. They offered me $3500 less than what was agreed on after Robert Young, who wasn't even my salesman, fought for me to not be offered $6500 less! 4 hours of my time and a 4 hour drive one way just to be told this. Supposedly Chip has been here 20+ years so he was fully aware of what he was doing and the fact that this happened with 0 accountability is insane. More

Absolute SCAM of a dealership. I dealt directly with General Manager Chip while out of state, completed literally everything short of a finance app, and even put down a deposit. I I dealt directly with General Manager Chip while out of state, completed literally everything short of a finance app, and even put down a deposit. I sent clear photos of my truck, had every detail sorted, and was told word for word: “Unless your vehicle or mine get hit by a train or a catastrophe happens, this deal will be done upon arrival.” After driving four hours one way and wasting four hours of my life at their lot, they tried to lowball me $3,500 less than agreed, and if it wasn’t for Robert Young (who wasn’t even my salesman) fighting for me, it would’ve been $6,500 less. The nerve of these people is unreal. Chip has supposedly been there 20+ years, which means he didn’t “accidentally” screw me over, he knew exactly what he was doing. No accountability, no integrity, just deception wrapped in fake professionalism. This place shouldn’t just lose customers it should lose its license. Save yourself the drive, the stress, and the scam. More

Great customer service, the people who took care of me were friendly, kind, and really helpful in explaining everything I needed to know to get the car I picked out were friendly, kind, and really helpful in explaining everything I needed to know to get the car I picked out More

I reached out to them because I saw this super cute car that caught my eye. They got back to me quick, and their customer service was honestly awesome. They treated me so well, made me feel totally comfort that caught my eye. They got back to me quick, and their customer service was honestly awesome. They treated me so well, made me feel totally comfortable, and explained everything clearly. They gave me all the details I needed about the buying process and all the steps I gotta take to get the car More

I just tried to buy a 2024 Bronco from this dealership. I offered less than list price and was told that was an insult. I agreed to purchase at list price and when I got the purchase order email to me. T I offered less than list price and was told that was an insult. I agreed to purchase at list price and when I got the purchase order email to me. There were $4,500 in junk fee's 1 was a 3k mandatory motor trend warranty for a vehicle that's still under factory warranty. BUYER BEWARE. All the used car tricks are in play at this dealership. More

Excellent client care, they've individuals on their staff who are direct, informative, and display a great willingness to serve who are direct, informative, and display a great willingness to serve More

Huge customer service, outstanding care from the consultants, they demonstrated a committed attitude in offering us with magnificent attention plus aid consultants, they demonstrated a committed attitude in offering us with magnificent attention plus aid More

Their team of advisors provided me with valuable information about the purchase process, on the other hand, they presented me with a variety of compelling options to choose from information about the purchase process, on the other hand, they presented me with a variety of compelling options to choose from More

Remarkable guest support, where I should emphasize a truly superb service approach and polite treatment truly superb service approach and polite treatment More

Exceptional customer service, with a kind and professional attitude from the staff expertly handling request professional attitude from the staff expertly handling request More