ALM Ford Marietta

They passed on to me a pre-existing problem that was a major expense. The general manager was horrible to my wife when we tried to get them to work with us on the bill which was $2500.00. He was extremely major expense. The general manager was horrible to my wife when we tried to get them to work with us on the bill which was $2500.00. He was extremely rude! The problem with a stationary piece of glass on the backside of the sunroof which is where our major water leak was coming from, somehow he said that I was supposed to move the glass and caused the leak, which is impossible without breaking it. Please beware do not buy a car from here. They have horrible customer service. More

Sean was very helpful in finding a car from another dealership to be brought in. I appreciate Sean and the whole dealership working with my Ford employee plan and making things as smooth as possible. dealership to be brought in. I appreciate Sean and the whole dealership working with my Ford employee plan and making things as smooth as possible. More

It took two weeks to complete the repair 1261.00 and It took two weeks to complete the repair 1261.00 and thirty mile to fail. Oh only cost you another 6400.00 to replace the transmission that you said It took two weeks to complete the repair 1261.00 and thirty mile to fail. Oh only cost you another 6400.00 to replace the transmission that you said was strong.. service was the poorest I have ever seen . I still drive my first Ford a 1967 Mustang so you know that I’m a Ford guy. I think this dealership has by far the worst customer focus I have ever seen Don’t trust them when I talk to the general manager his first idea was would you like to trade you vehicle. No just get it fix right the first time. More

I came in just before closing time & was unable to turn off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, called a wonderful tech & they replaced my battery. They were so wonderful I will be sending everyone I know to AutoNation Ford Marietta! Thank you!! More

Was treated well. Misunderstood the process & was a little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & friendly as he made for a good visit. More

Excellent experience. Not pushy, very courteous, understanding, and intelligent about vehicles. Mr. Verley was the best and made this sale happen. Jeremiah was a strong salesman as well. Will de understanding, and intelligent about vehicles. Mr. Verley was the best and made this sale happen. Jeremiah was a strong salesman as well. Will definitely purchase next vehicle from there. More

Javon Brown Was a very Dedicated salesman. It took a few days for my to find the perfect vehicle. He was helpful and patience. Also the Finance manager Terrence Sims was awesome in this journey. Monty Johns days for my to find the perfect vehicle. He was helpful and patience. Also the Finance manager Terrence Sims was awesome in this journey. Monty Johnson was very pleasant while doing my purchase agreement. I glad I decided on AutoNation. More

Great people. A bit too persuasive in selling extended warranty otherwise everyone courteous and polite warranty otherwise everyone courteous and polite More

Dave was great giving me the information needed to conduct my business and return to pick up my car. He also helped me find a rental dealer so I could still get around. conduct my business and return to pick up my car. He also helped me find a rental dealer so I could still get around. More

Rueben in the service center offered top notch customer service! Great communication skills- he even provided me with a follow up call a couple of days later to make sure all was okay with my car. service! Great communication skills- he even provided me with a follow up call a couple of days later to make sure all was okay with my car. More