ALM Ford Marietta

Wow!!! I’m still amazed by how swift and professional working with this AutoNation Ford Marietta was. As someone who was purchasing a car on their own for the first time, I was feeling very overwhelmed u working with this AutoNation Ford Marietta was. As someone who was purchasing a car on their own for the first time, I was feeling very overwhelmed until I stumbled upon a 2019 Ford Mustang on auto trader. I reached out to the company and was immediately contacted by Jamel Carter. In addition to reaching out, he explained the entire process to me and made me feel comfortable. I was told most car salesmen will attempt to force you into a vehicle. I NEVER felt forced and he was honest with me from start to finish. He even gave me his phone number so I could contact him at anytime with questions I had while doing my research. His professionalism and patience is the reason I decided to drive the 3.5 hours to view the car. That’s when I met him in-person. I also worked with his colleague, Andrew Mills, to finalize my paperwork. After test driving the car (they gave me the keys and told me to take all the time I needed to test it out), I returned and had fallen in love with the vehicle. Andrew went through all of the paperwork patiently and even served as my personal counselor as I discussed my personal relationship while we waited lol. Not once did Andrew seem rushed or bothered. He was very informative and understanding throughout the entire process. They were like family and they both really had my best interest at heart. The process was so quick and I still can’t believe they got me in and out so fast. This is my first experience with a car dealership but I am so happy I went with Jamel, Andrew, and Auto Nation. I have already recommended this company to all of my friends and two are returning next month to get cars. Trust me when I say....this is the dealership you need in your life!!! They also got my payments lower than the other competitors for the same car. They have a customer for life!!! Thanks Auto Nation Ford Marietta for doing a tremendous job of selecting great employees like Jamel and Andrew who truly care about their customers!! More

Awesome service!!! Greg Collins is an awesome salesman drove the truck to me in sc and sold it same day with an even better deal than I had anticipated I was in the midd Greg Collins is an awesome salesman drove the truck to me in sc and sold it same day with an even better deal than I had anticipated I was in the middle of a work week and only had a few hours at my own home and they made it happen. Thanks again for all your hard work and long hours that made my day and this purchase so much better and easier More

Great Experience Mr. Greg Collins was very kind and also very helpful once I arrived. He had the truck reserved for me upon arrival and was also very helpful over the Mr. Greg Collins was very kind and also very helpful once I arrived. He had the truck reserved for me upon arrival and was also very helpful over the phone. More

Loyal Ford Customer Our sales associate, Megan Smith, did an outstanding job of helping us choose the right vehicle for us fully explaining all the features. She had t Our sales associate, Megan Smith, did an outstanding job of helping us choose the right vehicle for us fully explaining all the features. She had three vehicles of the type we were looking for ready for our inspection when we arrived. She answered all our questions with patience and courtesy. The overall experience was very pleasant and we love our car. This was the fifth car we purchased from this dealership. More

Down sized The staff was excellent, they went out of their way to find the right truck for me and succeeded. Biggest plus was no pressure! Marc was our sales ass The staff was excellent, they went out of their way to find the right truck for me and succeeded. Biggest plus was no pressure! Marc was our sales associate, great to do business with. More

Greg Collins- Internet Sales This is the best dealership in Atlanta. After having a horrible experience with Naley Ford in Sandy Springs I didn’t wanted to hear more about Ford. This is the best dealership in Atlanta. After having a horrible experience with Naley Ford in Sandy Springs I didn’t wanted to hear more about Ford. However GREG COLLINS, from Autonation gave such an excellent service when we visited Autonation that we end up buying the car. Greg Collins went above and beyond. More

Service Center Is Understaffed and Overworked My family and I have owned Ford trucks for many years, but we won't be buying another, and we certainly won't have anything serviced here again. The b My family and I have owned Ford trucks for many years, but we won't be buying another, and we certainly won't have anything serviced here again. The bottom line is that the service department is overworked and understaffed, and trying to get anything done there is horribly painful. Don't buy any kind of service plan unless you want buyer's remorse. With this said, I want to be clear that this isn't the fault of the people that actually WORK there. There are some great people that work in there. I feel sorry for the people who work there because they have a hard job and clearly don't receive enough support. Perhaps management should cut their salaries and hire more workers/pay them better, or worry less about sales, and more about servicing their existing customers that have already paid them money. Simply not ethical to treat the service personnel or the customers like this. OWNER: Save the canned response. Go hire some people instead . More

Best car purchase experience I've had! Buying and trading-in your car can be stressful, which can make the experience unpleasant. It should be fun and exciting, you're buying something tha Buying and trading-in your car can be stressful, which can make the experience unpleasant. It should be fun and exciting, you're buying something that'll be an extension of who you are for the next 5/10 years. Every person I dealt with throughout the entire buying process was awesome. It's rare these days to find a team of folks that holistically enjoy their jobs. No sweaty palms or second thoughts for my experience. I couldn't be happier to make this huge decision with the help of AutoNation Ford. I want to mention my sales associate, Greg Collins. He went out of his way to help me understand a feature of the manual transmission, that at first, stumped us. It took some time and a few phone calls, but in the end he wouldn’t let it go until we had our answers. To end this experience, I worked with Matthew Johnson in finance. He’s hands down one of the coolest, calm money guys you’ll ever have the pleasure of working with. Top quality service from a team of folks and dig cars and trucks as much as you do, maybe a little more. More

Great customer service Exceptional customer service from Gregg Collins sales rep and Gio Ligeon financial manager. They made the car buying process less hectic which made me Exceptional customer service from Gregg Collins sales rep and Gio Ligeon financial manager. They made the car buying process less hectic which made me less nervous. I was very nervous that morning when I headed out to shop for a car. Their service was exceptional, please make sure you go see them for your next car upgrade or if you need a car. More