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ALM Ford Marietta
Marietta, GA
595 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 595 reviews
January 18, 2021
very pleased with service from this Marietta store team. the seller Artur Akopia and the financier Steven Bernstein are amazing !!! congratulations to the whole group but special congratulations to these the seller Artur Akopia and the financier Steven Bernstein are amazing !!! congratulations to the whole group but special congratulations to these two guys. I super recommend before you buy any car to check Marietta's Ford Autonation! Thank you so much!!! More
by Patrick Abreu
Employees Worked With
Artur Akopia / Steven Bernstein
October 17, 2020
Two year old Ford Raptor under warranty was taken to Service Department at Auto Nation Ford Marietta. It took the dealership over a week to look at the problem despite having an appointment. Terrible co Service Department at Auto Nation Ford Marietta. It took the dealership over a week to look at the problem despite having an appointment. Terrible communication, no follow up and hard to get a hold of anybody to get an update. They ordered the parts and kept my trucks for another three weeks. When driving out of the dealership the check engine light came on and transmission issues began that weren’t there before taking it to the dealership. Due to all the issues I sent an email to the general manger and did not receive a reply. I scheduled a new appointment to get the issues resolved. They held the truck for another two days and despite having a new appointment they never looked at it. The issues are still not resolved. Stay away from this dealership and don‘t buy a Ford. More
by Mr. Adr
Employees Worked With
Entire Service Department mismanaged
October 11, 2020
The service department doesnxt seem to be ablecto fix my backup camera on my f250. They have tried multiple times. the last time 3 days ago they replaced the camera for the second or third time. it quit wor backup camera on my f250. They have tried multiple times. the last time 3 days ago they replaced the camera for the second or third time. it quit working this morning. Maybe the issue izn't tge camera but investigation seems to stop there. More
by wannabagolfer
Employees Worked With
Dean
October 02, 2020
Wow!!! I’m still amazed by how swift and professional working with this AutoNation Ford Marietta was. As someone who was purchasing a car on their own for the first time, I was feeling very overwhelmed u working with this AutoNation Ford Marietta was. As someone who was purchasing a car on their own for the first time, I was feeling very overwhelmed until I stumbled upon a 2019 Ford Mustang on auto trader. I reached out to the company and was immediately contacted by Jamel Carter. In addition to reaching out, he explained the entire process to me and made me feel comfortable. I was told most car salesmen will attempt to force you into a vehicle. I NEVER felt forced and he was honest with me from start to finish. He even gave me his phone number so I could contact him at anytime with questions I had while doing my research. His professionalism and patience is the reason I decided to drive the 3.5 hours to view the car. That’s when I met him in-person. I also worked with his colleague, Andrew Mills, to finalize my paperwork. After test driving the car (they gave me the keys and told me to take all the time I needed to test it out), I returned and had fallen in love with the vehicle. Andrew went through all of the paperwork patiently and even served as my personal counselor as I discussed my personal relationship while we waited lol. Not once did Andrew seem rushed or bothered. He was very informative and understanding throughout the entire process. They were like family and they both really had my best interest at heart. The process was so quick and I still can’t believe they got me in and out so fast. This is my first experience with a car dealership but I am so happy I went with Jamel, Andrew, and Auto Nation. I have already recommended this company to all of my friends and two are returning next month to get cars. Trust me when I say....this is the dealership you need in your life!!! They also got my payments lower than the other competitors for the same car. They have a customer for life!!! Thanks Auto Nation Ford Marietta for doing a tremendous job of selecting great employees like Jamel and Andrew who truly care about their customers!! More
by Karina Henry
Employees Worked With
Jamel Carter and Andrew Mills
September 14, 2020
I rarely write online reviews, but had a very negative experience here. To list the problems: - The car comes with a 5 day return policy to allow you to get your car checked by a mechanic. I purchased experience here. To list the problems: - The car comes with a 5 day return policy to allow you to get your car checked by a mechanic. I purchased the car on a Saturday, but was not allowed to take it until Tuesday - leaving a single day to get it checked out. It required a lot of convincing for them to set the 5 day window from when I actually received the car. - The car had multiple problems off of the lot. Necessary repairs totaled ~1000 dollars. - ~$100 of this was supposed to be covered under warranty. However, when I called the warranty office, they said they did not have my file. This issue is still not resolved. - My permanent tag did not arrive before my temporary tag expired - leaving my car legally undrivable. This issue is still not resolved. - The car did not come with a carjack. The dealer agreed to order one, but it did not arrive for a month. More
by carcustomer
Employees Worked With
unknown
August 06, 2019
Awesome service!!! Greg Collins is an awesome salesman drove the truck to me in sc and sold it same day with an even better deal than I had anticipated I was in the midd Greg Collins is an awesome salesman drove the truck to me in sc and sold it same day with an even better deal than I had anticipated I was in the middle of a work week and only had a few hours at my own home and they made it happen. Thanks again for all your hard work and long hours that made my day and this purchase so much better and easier More
by Krobinson89
Employees Worked With
Greg Collins
July 09, 2019
Great Experience Mr. Greg Collins was very kind and also very helpful once I arrived. He had the truck reserved for me upon arrival and was also very helpful over the Mr. Greg Collins was very kind and also very helpful once I arrived. He had the truck reserved for me upon arrival and was also very helpful over the phone. More
by aydenp
Employees Worked With
Greg Collins, Gio Ligeon
May 15, 2019
Loyal Ford Customer Our sales associate, Megan Smith, did an outstanding job of helping us choose the right vehicle for us fully explaining all the features. She had t Our sales associate, Megan Smith, did an outstanding job of helping us choose the right vehicle for us fully explaining all the features. She had three vehicles of the type we were looking for ready for our inspection when we arrived. She answered all our questions with patience and courtesy. The overall experience was very pleasant and we love our car. This was the fifth car we purchased from this dealership. More
by Karen & Jerry B
Employees Worked With
Megan Smith, Giorgio Ligeon
April 17, 2019
Down sized The staff was excellent, they went out of their way to find the right truck for me and succeeded. Biggest plus was no pressure! Marc was our sales ass The staff was excellent, they went out of their way to find the right truck for me and succeeded. Biggest plus was no pressure! Marc was our sales associate, great to do business with. More
by Pdard
Employees Worked With
Marc Essley and Giorgio Ligeon
March 25, 2019
Greg Collins- Internet Sales This is the best dealership in Atlanta. After having a horrible experience with Naley Ford in Sandy Springs I didn’t wanted to hear more about Ford. This is the best dealership in Atlanta. After having a horrible experience with Naley Ford in Sandy Springs I didn’t wanted to hear more about Ford. However GREG COLLINS, from Autonation gave such an excellent service when we visited Autonation that we end up buying the car. Greg Collins went above and beyond. More
by Judith30350
Employees Worked With
Greg Collins. He deserves 100 starts for going the extra mile!
