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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,338 Reviews

1,338 Reviews of ALM Kia South - Service Center

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March 28, 2021

The service was excellent and friendly I will truly appreciate this company and will recommend to all oy friend thanks you for your help ALM. More

by Rogerlovett40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Wallace
March 25, 2021

Very pleased with my recent visit. Everyone from service advisor (Karissa Hobbs) to the technician (Joshua Beamon) work well to give prompt and excellent service and support. I look forward to my next visi More

by rudyfraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karissa Hobbs and Joshua Beamon
March 23, 2021

The customer service was excellent also timing wasn’t bad. I asked to make sure all fluids was topped off and they weren’t even though the paperwork said it was. More

by salena_byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw, Stacy Brown, Benjamin Rieves
March 23, 2021

I went in with engine problems concerning my 2012. Kia I went in with engine problems concerning my 2012. Kia Sorento and was very happy when they said they were going to replace all bad parts of the engi More

by vpillette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
March 23, 2021

Tera in Service is WONDERFUL!! Every time I go she show’s me GOOD customer service!! I will be returning and tell people about Kia service department in Union City. More

by LATONYAECHOLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera
March 22, 2021

I had a good experience. The only thing I would add would be more free snack options. Tara and the service team were great and got my car working much better. More

by STARLYTE1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
March 22, 2021

This is the friendliest and most efficient service department. They make you feel very welcome and the work I had completed was excellent. I have been to several local dealerships and this is now the More

by denise.griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Falanga, Dylan and Tara
March 17, 2021

Ihave calld for service but thay Never call me back. Bad service. Never respond to my email. Phone services hard to reach to right department. More

by younggams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saumil Bhatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Anokam, Rianna Carter
Mar 17, 2021 -

ALM Kia South responded

Thank you for your insight, we are experiencing some phone issues, I do apologize. Our goal is to have this rectified shortly, in the mean time if I can be of further assistance please let me know. Jerry Howell General Manager

March 17, 2021

Good customer service. Did not have to wait long and the customer service area was nice and clean. Check out was smooth and the check out person was very nice More

by ahmadjohnson1497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawon Shaw, Stacy Brown
March 16, 2021

Great experience great customer service, will refer to anyone always great service when i go for any car needs , i recommend purchasing your car from ALM as well More

by jazmine.smith7585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Duncan
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