
ALM Nissan Newnan
Newnan, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The staff is always Professional. They always keep the customers informed every step of the way all while making the customer feel at ease throughout the entire evolution. customers informed every step of the way all while making the customer feel at ease throughout the entire evolution. More
This was the 3rd dealership I took my car to for the same problem. I paid one dealership $350.00 for repairs that did not solve my original problem. My problem was diagnosed on my first trip to this dealer. problem. I paid one dealership $350.00 for repairs that did not solve my original problem. My problem was diagnosed on my first trip to this dealer. More
They will lie to make a sale, just like every other dealership. Check the used vehicle you purchase very good. They had to resubmit my loan because they tried to sell me a truck at market value of a hi dealership. Check the used vehicle you purchase very good. They had to resubmit my loan because they tried to sell me a truck at market value of a higher end truck. And then gave me a 12m warranty that I paid for to make up the difference. Nissan Of Newnan sucks!! More
Staff very helpful and friendly. Very nice and clean facility to wait. Always receive a report on the car of issues that need attention. Not pushy facility to wait. Always receive a report on the car of issues that need attention. Not pushy More
On my last visit, I purchased a service agreement that covered oil changes, carwashes, and various other small items including 10% off major services (specifically 15, 30, 45, 75K). On this visit, with 73 covered oil changes, carwashes, and various other small items including 10% off major services (specifically 15, 30, 45, 75K). On this visit, with 73K miles on the odometer, they performed a 60K service (seemingly avoiding the 10% off). The bill for this, apparently, not major service was over $1000 including charges for the oil change (which should have been covered). They did give me a discount when I presented a different coupon that they had sent me, but getting the discounts and services promised was like pulling teeth. Plus, the car wash was embarrassing. They must have run it through a machine with brushes and didn't even make an effort to wipe off the places that were missed. In addition, after my last visit, I received several very unprofessional texts and other communications trying to sell me a car. I was very spoiled by the service that I had previously received at the Nissan dealer in Wilson, NC, but it made me aware of what good service entails. I do not plan to ever revisit this dealership. More
The first thing I notice when I arrived was that the service area was clean and orderly. All service people greeted me the moment I walked in the door. service area was clean and orderly. All service people greeted me the moment I walked in the door. More
I was preapproved by Capitol One for not only my business but, also myself personally. I called the dealership to set up an appointment. I spoke with Wendy who scheduled me for a 5pm appointment. I was assig but, also myself personally. I called the dealership to set up an appointment. I spoke with Wendy who scheduled me for a 5pm appointment. I was assigned to Luis Barral. In speaking with Mr. Barral, I informed him that I was preapproved through my business and wanted to know what amount I approved for. He said, "That will be a little difficult". I then said, "Well if its to difficult for you don't worry about it". He then asked, "Do you want to buy a car"? I then felt pressured. Long story short, he never contacted me after he told me it will take several hours but, to stay by the phone. That was Thurs. at 6:30pm to day is Friday. I waited through the am on until after 2pm. That when I contacted Derek Felix (Sales Supervisor). He also, told me he would either call me or text me if he did or didn't receive any info. He never did. Several hours passed I contacted Kareem ( General Mngr.) waited for him to finish with person in his office. He also never called me back. I am very disappointed with the customer service I received from this dealership! I will definitely pass this info to all of my clients. NEVER SHOP AT NISSAN OF NEWNAN!!! More
Tripp Harper was my service consultant. As usual, he was extremely helpful and attentive from the time I drove in until I departed the service bay. He provides excellent jcustomer service. extremely helpful and attentive from the time I drove in until I departed the service bay. He provides excellent jcustomer service. More
I've always received great service every time I'm there. The service reps are always courteous and professional. I'm updated on the progress and informed if an issue is found before any other work is done. The service reps are always courteous and professional. I'm updated on the progress and informed if an issue is found before any other work is done. More