
ALM Nissan Newnan
Newnan, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Our service rep was courteous and there was no wait time. The car was inspected and taken in with full explanation of the service and charges. A very pleasant experience. The car was inspected and taken in with full explanation of the service and charges. A very pleasant experience. More
Classic bait and switch. Beware. Agreed to the price over telephone and internet was not honored on arrival. I have a printed terms sheet for the agreed price and a text email for the agreed price. Th over telephone and internet was not honored on arrival. I have a printed terms sheet for the agreed price and a text email for the agreed price. This dealership low-balled me to come in and would not sell the care at the price they agreed to twice in writing. On arrival they gaslighted me. Look it up if you don't quite understand what that is and how it works. It is one of the worst and lowest practices in car dealerships. If you are dealing with these folks here is some sage adice: 1) If dealing from far away, DEMAND a term sheet, SIGNED, with any contingencies notes. For example, CASH SALE. Otherwise, when you arrive, there will have been a "misunderstand." "Oh, we meant a finance deal only....so sorry." Realize that your signed paperwork may be no good - mine wasn't. Be prepared to walk out. WALK OUT. 2) Expect every trick in the book if you are there in person. Gaslighting. Price "misunderstood." Quoted finance interest rate not what appears on the paperwork. (I was quoted 4%, the paperwork was higher. Another "misunderstanding." 3) Expect to be "cooled." It could take an hour to "free up" the sales manager or finance manger. This is a classic bottom feeding dealership. Sadly, most buyers will just go along. They count on that. Unprofessional. More
Very slow when it comes to getting vehicle service. Communication between service advisor is terrible. They tell u they will keep u updated on your car but don’t. Communication between service advisor is terrible. They tell u they will keep u updated on your car but don’t. More
They are extremely slow. Why does a simple oil change and tire rotation take 5 hours? And they didn't run my car through the wash, which I thought they did for every service. Plus, I don't think they actuall tire rotation take 5 hours? And they didn't run my car through the wash, which I thought they did for every service. Plus, I don't think they actually rotated my tires. Because I have one tire that's different and it was in the same location as when I brought it in. So what exactly did I pay for because my total was very high. More
Great service and quick service. My time in the waiting area was relaxing as well. Service advisor took time to show me features on my vehicle I was uncertain about. EXCELLENT!!! area was relaxing as well. Service advisor took time to show me features on my vehicle I was uncertain about. EXCELLENT!!! More
I arrived at Nissan to have my car serviced an hour before my appointment. The service consultant (Josh Johnson) greeted me immediately upon exiting my vehicle. Mr. Johnson was not my appointed service before my appointment. The service consultant (Josh Johnson) greeted me immediately upon exiting my vehicle. Mr. Johnson was not my appointed service consultant but took my information and got me checked in for the service consultant that made my appointment. My service consultant (Tripp Harper) arrived at his appointed time and immediately came to give me an update regarding my vehicle. Mr. Harper kept me updated on how the service was progressing and came to let me know when the service was completed. I got prompt and friendly service that was good quality and value for my money. More
Staffs were Very professional. The communication were well and all staff that worked with me showed integrity. The only thing I will like improvement is the timeline of the wait. well and all staff that worked with me showed integrity. The only thing I will like improvement is the timeline of the wait. More
Service dept took long but fixed the problem. Service advisor, Tripp Happer, always goes above and beyond for us! If he leaves we leave with him. advisor, Tripp Happer, always goes above and beyond for us! If he leaves we leave with him. More