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ALM Nissan Newnan
Newnan, GA
2,527 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs.
ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,527 reviews
October 27, 2020
Not happy with service department; brought in car for warranty work. Car was there 4 days, poor communication (finially had to go to the dealership to find out what was going on) was told (electric car warranty work. Car was there 4 days, poor communication (finially had to go to the dealership to find out what was going on) was told (electric car main battery) battery capacity loss was normal and not covered under warranty. Called Nissan consumer folks, they weren’t helpful, but did suggest a second opinion at a different dealership. I was only there an hour and was told that the battery would be covered under warranty. More
by DMB366
Verified CustomerEmployees Worked With
Tripp Harper
October 26, 2020
My salesman, Michael Foster, was exceptionally professional and honest. Everything he said about my purchase was accurate. I found him to be extremely trustworthy. I certainly hope to do busine professional and honest. Everything he said about my purchase was accurate. I found him to be extremely trustworthy. I certainly hope to do business with him in the future! More
by PWILSON14
Employees Worked With
Michael Foster, Nathan Hosey, Tripp Harper
October 23, 2020
Excellent service. Tripp was very knowledgeable and keep me updated. My car was ready before promised date. I will always choose Nissan in Newnan, GA. me updated. My car was ready before promised date. I will always choose Nissan in Newnan, GA. More
by KATHY.SCARBROUGH
Employees Worked With
Tripp Harper
October 23, 2020
Did not communicate for 2 days on car status, couldnt get right person on phone. Not good followup, need to call keep informed daily. Not done right person on phone. Not good followup, need to call keep informed daily. Not done More
by DRISRAELPRINCE
Employees Worked With
Tripp Harper
October 20, 2020
I have a 2019 Infiniti QX60 (with only 15,000 miles)and I normally go to Gwinnett Infiniti where I purchased the car for my service but had to much going on and decided to go to Nissan of Newnan which is jus normally go to Gwinnett Infiniti where I purchased the car for my service but had to much going on and decided to go to Nissan of Newnan which is just a few miles from me. Infiniti sends me reports every month showing the "health" of my car and what, if anything, needs to be checked. When Nissan did my oil change they gave me a list of things they thought should be done which would have cost hundreds of extra dollars, I declined of course. From now on I'll just drive the extra 60 miles. Apparently, they are not longer doing the complimentary car washes either. More
by REGINABARNETT
Employees Worked With
Leah Calhoun, Tripp Harper, Melissa Gamboa, Eric Tate, Seth Matthews
October 16, 2020
Had to get down to the point of almost leaving before the manger overheard our conversation. The young kid working the desk was not going to pursue any further action on the car. It should have not gotten th manger overheard our conversation. The young kid working the desk was not going to pursue any further action on the car. It should have not gotten this far, a manager should not have had to step in and ask if the lead technician could go ride and check out the car. I had already asked the young kid at the desk to do the same thing. And was told no-one was available, I would have to leave the car for another day. Also the young kid did not have the correct phone number to contact me and let the car sit for several days, he failed to check the phone number on file. Still up in the air if I will ever come back to this dealership. More
by TMREDWINE
Employees Worked With
Seth Matthews, Najalee Johnson
October 14, 2020
My experience with Nissan was awful!!!Customer service My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, un My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, unprofessional, and didn’t know how to maintain her body language. Management/finance personnel doesn’t return phone calls, my sales person was NOT honest and did NOT give me an ease of mind while my car STAYED in service. Communication at Nissan was my biggest issue, I have never dealt with anything like it. Those issues went on for a complete week until I put an END to things. More
by tailorbailey1987
Employees Worked With
lateisha partridge was the most helpful and and tried her best to accommodate me!, Nathan Hosey, Seth Matthews, Luis Barral, Demarcus Parham
October 12, 2020
The dealership was clean and the staff had masks so that was good. However they were not wearing them correctly so it defeated the entire purpose of having a masks but at least they tried. I had an appoint was good. However they were not wearing them correctly so it defeated the entire purpose of having a masks but at least they tried. I had an appointment and arrived early. I followed their instructions but the check in process was bad. Everything that was done to ensure a timely, contact free check-in was a waste of time as they had a new system so I had to do everything again. There was not enough service advisors for a Saturday. More
by CHALECHA001
Employees Worked With
Josh Johnson, Tripp Harper
