1,341 Reviews of ALM Nissan Newnan - Service Center
Poor work performed Had a transmission replaced on a Nissan with only 80k miles. Too early for a transmission to go out in my opinion. When I picked it up, the engine w Had a transmission replaced on a Nissan with only 80k miles. Too early for a transmission to go out in my opinion. When I picked it up, the engine was running rough and sitting at ~2000 rpms higher than normal for highway driving. CEL came on within 5 miles of leaving the lot. Had to take the vehicle back for them to complete the repairs. Upon return, I was told that a transfer box seal was leaking. Why nobody ever saw that before makes me think it was either caused by the shotty transmission replacement, or a flat out lie. Once I got the vehicle back for the second time, the CEL came on after about 40 miles after leaving the lot. This time it was an O2 sensor. I'm sure they knocked it with their previous two service visits. I am 100% COMPLETELY DONE with (A) Nissan of Newnan and (B) Nissan in general. I will never own a Nissan again! More
Stellar service! Christi went above and beyond - always has a smile & remembers a repeat customer. She finds discounts or coupons if there are any to be had. Makes you Christi went above and beyond - always has a smile & remembers a repeat customer. She finds discounts or coupons if there are any to be had. Makes you feel good about the visit. More
Awesome Experience The service department is great! They never try to sell you on a repair that doesn’t need to be done. You can watch your vehicle being serviced from The service department is great! They never try to sell you on a repair that doesn’t need to be done. You can watch your vehicle being serviced from the waiting area too so you know they are really working and they have you in and out in no time. I bring all my cars in for service and it’s not all Nssians. I highly recommended! More
Recent Service Trip did a great job of getting me in and out quickly. He was very informative and professional. Never had a bad experience there. I would send anyone Trip did a great job of getting me in and out quickly. He was very informative and professional. Never had a bad experience there. I would send anyone who owns a Nissan product there. More
Thank you, Nissan of Newnan Service Dept. We were very pleased with Tripp and the other professionals in your service department. My car handles very well now, and the price for service was q We were very pleased with Tripp and the other professionals in your service department. My car handles very well now, and the price for service was quite reasonable in our opinion. My car was nice and clean when we picked it up, which I really appreciated. Also, yours is a very comfortable, welcoming waiting area. We will plan on returning in the future when our vehicles require service. More
Service dept Had a blown tire,was met at the service lane with a smile.Everyone that I dealt with was courteous. I also bought some floor mats,was in and out in n Had a blown tire,was met at the service lane with a smile.Everyone that I dealt with was courteous. I also bought some floor mats,was in and out in no time! More
Awesome folks! I love going out Newnan Nissan (even though I live an hour away) because I know everyone is accommodating and kind. I always know I will get great ser I love going out Newnan Nissan (even though I live an hour away) because I know everyone is accommodating and kind. I always know I will get great service and I have never had any issues when i get back home either. Awesome folks! More
Replaced battery and got a free car wash and vacuum Battery died in the lot. Kept me updated on diagnostic results. Also got a free car wash and vacuumed out the car. First time a service department has Battery died in the lot. Kept me updated on diagnostic results. Also got a free car wash and vacuumed out the car. First time a service department has ever done that. More
Very informative Very good service on my car. I enjoyed learning on the savings with the reward program for my next upcoming services for my vehicle thanks. Very good service on my car. I enjoyed learning on the savings with the reward program for my next upcoming services for my vehicle thanks. More
Oops! Had service on car Wednesday. Noticed a fluttering sound in engine afterwards. Called service dept back and scheduled a recheck. Went in Monday for Had service on car Wednesday. Noticed a fluttering sound in engine afterwards. Called service dept back and scheduled a recheck. Went in Monday for them to look at. Was air filter not locked. Not a huge deal, but did take up my time and fuel to get there. Did wash my car for me, which is always a plus. Very nice service employees. More