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1,341 Reviews of ALM Nissan Newnan - Service Center
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August 01, 2019
Oil change Everyone was very busy but my assigned agent, Karen Pritchard, made me feel valued once it was my turn to talk with her. It took me a while to get con Everyone was very busy but my assigned agent, Karen Pritchard, made me feel valued once it was my turn to talk with her. It took me a while to get connected to the internet (a couple of people gave me the wrong password), but once I got connected, I was able to work in the spacious waiting room on one of several tables available to customers. The hour and half plus that it took for the service to be completed went by relatively quickly. More
by KicksInTyrone
Verified CustomerEmployees Worked With
Karen Pritchard
July 31, 2019
An overall good experience, I felt well treated. Tripp Harper explained all my auto issues with me, made helpful suggestions, and made me aware of what to expect. All the employees I encountered were Tripp Harper explained all my auto issues with me, made helpful suggestions, and made me aware of what to expect. All the employees I encountered were helpful and courteous and the environment in the service area was clean and comfortable. More
by HARTWELL.JOYCE
Employees Worked With
Tripp Harper
July 30, 2019
Great Exceptional customer service as always. Great team that will go the extra mile and who I can trust with my vehicle. Would most definitely recommend to Exceptional customer service as always. Great team that will go the extra mile and who I can trust with my vehicle. Would most definitely recommend to family and friends. Thanks guys. More
by MJTREE4
Employees Worked With
Tripp Harper, Melissa Gamboa, Karen Pritchard
July 30, 2019
Nissan Service Tripp Harper has been an awesome service advisor. Tripp made me feel welcome. Handled any concerns I had. I like going to this dealership because it i Tripp Harper has been an awesome service advisor. Tripp made me feel welcome. Handled any concerns I had. I like going to this dealership because it is a closer location and very clean. Friendly atmosphere. More
by SHIDA
Employees Worked With
Tripp Harper
July 29, 2019
Tripp was great! Tripp provided me with excellent service. He was very helpful in getting my vehicle set up and me checked in in a timely manner all with a smile on hi Tripp provided me with excellent service. He was very helpful in getting my vehicle set up and me checked in in a timely manner all with a smile on his face! More
by JSMITH.86JCS
Employees Worked With
Tripp Harper
July 26, 2019
Great Service The service center was so well put together. Adrian got me in and Karen was very informative every step of the way. She has excellent customer service The service center was so well put together. Adrian got me in and Karen was very informative every step of the way. She has excellent customer service! More
by TFINLEY621
Employees Worked With
Adrian , Karen Pritchard
July 26, 2019
Simply Wonderful...!!! My family have a total of 3 vehicles and they all are serviced at Nissan of Newnan. We wouldn't have it any other way. the people are so warm and frie My family have a total of 3 vehicles and they all are serviced at Nissan of Newnan. We wouldn't have it any other way. the people are so warm and friendly, and the environment is so comfortable, Thank you Nissan for all that you do...! More
by NELSON3IRA
Employees Worked With
Tripp Harper
July 26, 2019
Excellent Service Service Advisor was nice and friendly. Technicians were prompt and professional. I expressed that I needed to make it back to work in a timely manner Service Advisor was nice and friendly. Technicians were prompt and professional. I expressed that I needed to make it back to work in a timely manner and so my service was completed in a timely manner. More
by CHARRIS59866
Employees Worked With
My service advisor ms name may have been Joshua Sutton. I don’t see him listed just pulled his name off of my service receipt , Josh Johnson
July 26, 2019
Improved I took my wife's Nissan Rogue in for the 20,000 mile service. This visit was a test as previous visits took too long (2+ hours). The last visit was I took my wife's Nissan Rogue in for the 20,000 mile service. This visit was a test as previous visits took too long (2+ hours). The last visit was very upsetting as the service coordinator was a jerk an ended up charging me $500 for the 15,000 mile service. This time I was met by a very nice lady who took my car to the service department. I then checked in with the service coordinator who was excellent. She listened to me about the problems of the last visit and had me out of there in less than an hour. I will be back! More
by DHOTDOG
Employees Worked With
Ruby Spurling
July 25, 2019
Unsatisfactory I was charged $159 only to get my car back in the exact same condition. I brought my car in with an unusual problem. The service technicians told me t I was charged $159 only to get my car back in the exact same condition. I brought my car in with an unusual problem. The service technicians told me that my problem was caused when I purchased my car. They said someone had apparently lost the key and replaced them with aftermarket keys. My car was brand new when I purchased my car so I cannot understand how May having poor quality keys that’s my fault. It is Nissan’s responsibility. They gave me the car back exactly as it was and yet charge me $159 More
by ROSLYN101
Employees Worked With
Karen Pritchard
