1,341 Reviews of ALM Nissan Newnan - Service Center
Service experience was much better than the previous appointment. I felt I was informed, in/out in an acceptable time frame, and my issues were fixed. experience was much better than the previous appointment. I felt I was informed, in/out in an acceptable time frame, and my issues were fixed. More
Outstanding experience every time! Nissan of Newnan has grown as a company and has built a team of individuals who are willing to go the extra mile to ensure customer service. Thank you Nissan of Newnan has grown as a company and has built a team of individuals who are willing to go the extra mile to ensure customer service. Thank you Nissan of Newnan for being outstanding and a constant improving company!! Thank you Karen for all your awesomeness!!!! More
Consistently Great I have been taking my vehicle to Nissan of Newnan since they opened. Always great service, friendly and fair. I has kept my Frontier on the road, an I have been taking my vehicle to Nissan of Newnan since they opened. Always great service, friendly and fair. I has kept my Frontier on the road, and I wouldn't take it anywhere else. More
Engine Misfire Great service and communication! Quick turn around and communicated cost before proceeding with the repairs and maintenance work needed to solve the i Great service and communication! Quick turn around and communicated cost before proceeding with the repairs and maintenance work needed to solve the issue we were experiencing. More
Wonderful Experience I purchased my Rogue (and an extended warranty) from a dealer other than Nissan. This was my first experience taking it in to have a repair that migh I purchased my Rogue (and an extended warranty) from a dealer other than Nissan. This was my first experience taking it in to have a repair that might be covered on my warranty. I was honestly dreading it because I thought the process was going to be very difficult, but it was actually wonderful! Christi was amazing! She worked so hard to get the job done right. She communicated with me so I knew exactly what was going on each step of the way. I couldn’t be happier! More
Amazing Service Karen was a God send! she was very polite, helpful and knowledgeable. The facility was immaculate and stocked with good treats! iloved the movie theat Karen was a God send! she was very polite, helpful and knowledgeable. The facility was immaculate and stocked with good treats! iloved the movie theater while I waited! i was offered a shuttle ride where ever i needed to go in the mean time. they was done in ahead of the projected time frame and i am very happy with the work I had done! More
Karen is the BEST. Karen, my service advisor is AWESOME!!! She ALWAYS takes good care of me and makes be feel important!! I need eight more words for the program. Karen, my service advisor is AWESOME!!! She ALWAYS takes good care of me and makes be feel important!! I need eight more words for the program. More
Long Wait Times I felt I waited a long time for the tech to review the airbags recall and look at my gear shift light. I wasn’t given updates until the last hour (3.5 I felt I waited a long time for the tech to review the airbags recall and look at my gear shift light. I wasn’t given updates until the last hour (3.5 hours overall) but that update was to let me know air filters needed to be changed. I was then told 10 more minutes which was a full hour to be told I had to come back for the gear shift light replacement. I then waited 30 minutes more for I’m not sure what. I noticed the cover for the shift lock was missing this morning which was irritating. I try to keep my truck in tip top shape. The least the tech could do is replace what was removed. I told the girl at the counter to update my email address which she wrote down but didn’t do on the spot which is fine until this review populated in the old email and not the address I gave yesterday. The girl at the counter said she would call me today with an update on the light for my gear shift but I have yet to hear from Nissan. More
Awesome service Karen Prichard got us right in for an oil change and tire rotation. Thought it might be a couple hrs before it would be done but we were out in an hou Karen Prichard got us right in for an oil change and tire rotation. Thought it might be a couple hrs before it would be done but we were out in an hour! With coupon it was the same price as those quickie lube places but our service included the tire rotation! More
Great customer service Newnan Nissan consistently provides great customer service. I always leave knowing my vechile was well taken care of. They never try to sale me servi Newnan Nissan consistently provides great customer service. I always leave knowing my vechile was well taken care of. They never try to sale me service i don't need. More