1,341 Reviews of ALM Nissan Newnan - Service Center
Hands down top notch service. The experience was wonderful. From the lobby to the hands on service i received, i would be crazy to let anyone else service my auto needs. I'm here to stay. From the lobby to the hands on service i received, i would be crazy to let anyone else service my auto needs. I'm here to stay. More
Conflicting information Low rating due to conflicting information regarding tire warranty. Service manager will not honor warranty as was explained to me by finance manager w Low rating due to conflicting information regarding tire warranty. Service manager will not honor warranty as was explained to me by finance manager when purchased. More
Oil,change and brakes Kassaye was very polite and,helpful. I went in for an appointment for an oil change. I needed new brakes and Massage was able to get that done for me. Kassaye was very polite and,helpful. I went in for an appointment for an oil change. I needed new brakes and Massage was able to get that done for me. I also told him that I had another appointment at noon. He got me out of there with time to spare. More
Awesome service! The best experience I have had at a dealership in over 15 years. The service team went well above what was expected to ensure that my vehicle was fun The best experience I have had at a dealership in over 15 years. The service team went well above what was expected to ensure that my vehicle was functioning properly! More
Great Service I find Nissan of Newnan offers a friendly environment and staff is professional and courteous. It is always a pleasure talking with Christi. She alway I find Nissan of Newnan offers a friendly environment and staff is professional and courteous. It is always a pleasure talking with Christi. She always smiling even after working long hours. :) More
Worthy of the drive The service is consistent and the prices are fair. They always treat me and my family well. I literally drive past Union City and McDonough to have bo The service is consistent and the prices are fair. They always treat me and my family well. I literally drive past Union City and McDonough to have both of my vehicles serviced here in Newnan. More
Great Customer Service. The experience is one like we never experienced. They are excellent. Never had an issue with any of the departments. Recommend them to any and everyon The experience is one like we never experienced. They are excellent. Never had an issue with any of the departments. Recommend them to any and everyone looking for a vehicle. :) More
Horrible Customer Service Two seperate occasions I have had issues with service on my car. This dealer has a window in the lobby where you can see your car being worked on. Tha Two seperate occasions I have had issues with service on my car. This dealer has a window in the lobby where you can see your car being worked on. Thankfully they have this because the first occassion I went in for an oil change, tire balance, and tire rotation. They did not do my balance. They claimed the technician is new and didn't see it was on the paper. They didn't apologize. AND the balance was done wrong and had to be redone elsewhere! The second occasion I went in to get a new visor replaced. They ended up replacing something in my TRUNK that I did not authorize. They realized this before giving my vehicle back and removed the part. The service person I had was extremely rude when I questioned why they were in my trunk for a visor replacement and walked away in middle of me talking to him! I refuse to go back there and when I buy a new car next year, it will NOT be from them!! More
Great Karen was wonderful she even got her manager to help me with the cost of getting my airbag fixed. I will be coming back to get more work done thanks. Karen was wonderful she even got her manager to help me with the cost of getting my airbag fixed. I will be coming back to get more work done thanks. More
Great Service My service advisor is the best. She would make sure I have the best prices and also make sure that I'm not just paying for something I dont need. My service advisor is the best. She would make sure I have the best prices and also make sure that I'm not just paying for something I dont need. More