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AV GMC

Palmdale, CA

Overview
Employees
Reviews
Vehicles
3.8
453 Reviews
The team at AV GMC would like to welcome you to our dealership in Palmdale, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Palmdale, you can always count on the professional technicians in our GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Palmdale count on the high-quality vehicles and services found at AV GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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39012 Carriage Way

Palmdale, CA

93551

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Showing 453 reviews

October 03, 2024

Really disappointed that they do not offer Saturday service anymore. The weekend is the best time for me to service my vehicle. More

by ROSALINDLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 04, 2024 -

AV GMC responded

Thank you for sharing your thoughts with us. We understand how important it is for our customers to have convenient service options, especially on weekends. While we currently do not offer Saturday service, we appreciate your feedback and will take it into consideration as we strive to improve our offerings at Diamond Buick GMC Palmdale. Please feel free to reach out if you have any questions or need assistance with your vehicle. Sincerely, The Diamond Buick GMC Palmdale Team

October 02, 2024

Shira (not sure how to spell her name) was awesome! I was out of town and she took care of getting my car repaired since my niece was helping with my car problem. Great job!! Thank you. More

by KARAELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira (not sure if spelling)Service Dept
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Oct 04, 2024 -

AV GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Shira provided you with excellent service while you were out of town. At Diamond Buick GMC Palmdale, we strive to take care of our customers, and it sounds like Shira really exemplified that. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 01, 2024

Great service advisor- very professional and knowledgeable. Will be back for future repairs and service on my Denali. More

by lovepurple67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 03, 2024 -

AV GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our service advisor at Diamond Buick GMC Palmdale. We look forward to assisting you again with your Denali for future repairs and service. Don’t hesitate to reach out whenever you need us! Sincerely, The Diamond Buick GMC Palmdale Team

September 28, 2024

Problem wasn’t solve, car broke down 100 miles afterwards I’m not feeling safe driving a GMC More

by OFELIA.GANDARILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

AV GMC responded

Thank you for sharing your experience with us. We understand that having your vehicle break down shortly after service is concerning, and your safety is our top priority at Diamond Buick GMC Palmdale. We appreciate your feedback and encourage you to contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure that you feel safe in your vehicle. Sincerely, The Diamond Buick GMC Palmdale Team

September 27, 2024

Dropped off 2016 Chevy Suburban for engine light (cold start/rough idle). After more than a week they were unable to figure out or fix issue. Claimed a misfire of some sort. Rude service advisers, never c More

by ESPI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Limon
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Sep 30, 2024 -

AV GMC responded

Thank you for sharing your experience with us. We understand how frustrating it must have been to deal with the engine issues on your 2016 Chevy Suburban and the lack of communication during the repair process. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide great service, and it seems we fell short in your case. If you would like to discuss this further, please feel free to reach out to Diamond Buick GMC Palmdale directly. We hope to improve and provide a better experience in the future. Sincerely, The Diamond Buick GMC Palmdale Team

September 26, 2024

Iris and her crew were amazing and helpful. They went above and beyond with getting my service done on my new truck. Highly recommend. More

by Victor Mendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Sep 27, 2024 -

AV GMC responded

Thank you so much for your kind words! We're thrilled to hear that Iris and her team provided you with exceptional service for your new truck at Diamond Buick GMC Palmdale. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

September 26, 2024

Service was done. It took a long time, and I have not received my GMC rewards regarding my service as of today. More

by MONTY19552002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know any of these people
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Sep 27, 2024 -

AV GMC responded

Thank you for your feedback! We appreciate you choosing Diamond Buick GMC Palmdale for your service. We understand that your service took longer than expected and that you haven't received your GMC rewards yet. Your experience is important to us, and we encourage you to reach out to us directly so we can assist you further. Thank you again for sharing your thoughts! Sincerely, The Diamond Buick GMC Palmdale Team

September 25, 2024

Very friendly place to be been coming here for nine years it’s always the same. They’re all friendly people. More

by LADYBARBER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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Sep 26, 2024 -

AV GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past nine years and are thrilled to hear that you've consistently had a positive experience with us at Diamond Buick GMC Palmdale. Our team is dedicated to providing friendly service, and it’s wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

September 25, 2024

I am completely satisfied with the work done and car is back on the road More

by IRLENE.WESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Sep 26, 2024 -

AV GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that you're completely satisfied with the work done and that your car is back on the road. At Diamond Buick GMC Palmdale, we strive to provide excellent service, and it's wonderful to know we've met your expectations. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

September 25, 2024

Francisco is great. Very attentive to our needs. He has good customer service. He explained everything thoroughly. More

by HGUTIERREZ661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service department.
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Sep 26, 2024 -

AV GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Diamond Buick GMC Palmdale. Our team takes pride in providing attentive service and thorough explanations. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

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