Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

AV GMC

Palmdale, CA

Overview
Employees
Reviews
Vehicles
3.8
453 Reviews
The team at AV GMC would like to welcome you to our dealership in Palmdale, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Palmdale, you can always count on the professional technicians in our GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Palmdale count on the high-quality vehicles and services found at AV GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

39012 Carriage Way

Palmdale, CA

93551

Directions

By Type

Showing 453 reviews

January 24, 2025

Took me in without an appointment and even gave me a ride home. Quick service and reasonably priced! Would come back More

by joemama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
Jan 24, 2025 -

AV GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were able to receive quick service without an appointment and that our team at Diamond Buick GMC Palmdale could assist you with a ride home. Your satisfaction means a lot to us, and we can't wait to welcome you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

January 23, 2025

I arrived at the service department early few minutes before they opened up. I was the first in line. Did it not have an appointment but I needed oil changed and tires rotated. I was greeted warmly and w More

by gudinoa31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was that helped me out, but I appreciate their help
Report | Print
Jan 23, 2025 -

AV GMC responded

Thank you for your review! We appreciate you taking the time to share your positive experience at Diamond Buick GMC Palmdale. We're glad that our team made you feel comfortable while you waited for your oil change and tire rotation. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

January 16, 2025

No complaints about the actual work done in the truck. I haven’t had any mechanical issues. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t recognize any of the names
Report | Print
Jan 17, 2025 -

AV GMC responded

Thank you for your feedback. We're glad to hear that you're satisfied with the work done on your truck and that you're not experiencing any mechanical issues. Your input is important to us at Diamond Buick GMC Palmdale, and we appreciate you taking the time to share your experience. If there's anything more we can assist you with, please feel free to reach out. Sincerely, The Diamond Buick GMC Palmdale Team

January 07, 2025

I have been taking my Buick here since I purchased it and have always gotten excellent customer service. More

by GEARHEAD427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gomez, Francisco
Report | Print
Jan 08, 2025 -

AV GMC responded

Thank you for your wonderful feedback! We truly appreciate your loyalty to Diamond Buick GMC Palmdale and are thrilled to hear that you've consistently received excellent customer service. Our team is dedicated to providing the best experience possible, and we look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

January 02, 2025

I had a very bad customer service. The employees are very rude. Horrible customer service. More

by erika6r1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 03, 2025 -

AV GMC responded

Thank you for sharing your feedback. We are disappointed to hear that your experience at Diamond Buick GMC Palmdale did not meet your expectations regarding customer service. We appreciate your insights and value your thoughts on the matter. Please feel free to contact us directly so we can better understand your experience and work towards a solution. Your satisfaction is important to us. Sincerely, The Diamond Buick GMC Palmdale Team

December 29, 2024

They had what I wanted and were fair about it. I was they’re easiest sale for the day! More

by dpatino0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Dec 30, 2024 -

AV GMC responded

Thank you for your wonderful review! We’re thrilled to hear that we had the vehicle you wanted and that your experience with Diamond Buick GMC Palmdale was smooth and fair. It’s always a pleasure to work with such great customers! We appreciate your business and hope to assist you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

December 19, 2024

All I’m going to tell you is that your customer service to me has been the worse. Every time I call my call gets hung up. I have been waiting 2 months for the extra set of keys and the floor mats that the More

by GUATLACON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Report | Print
December 18, 2024

Fast and efficient service. Waited for the oil change and it was done in a timely manner. More

by ARDITHTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Limon
Report | Print
Dec 19, 2024 -

AV GMC responded

Thank you for your positive review! We're thrilled to hear you had a fast and efficient experience at Diamond Buick GMC Palmdale with your oil change. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

December 17, 2024

The whole 8-9 hr process sucked! , I couknt get aproved with a good 709 credit score, and A excellent 5-6 years of perfect payment history, without a cosigner…which I think is predato More

by NORBERT93550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Q Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred
Report | Print
December 16, 2024

very kind and professional but car was a disaster when received. Transmission put in. Drove well for 15 min and stopped to put gas in and car would not start received 5 different messages and had to tow More

by TAMARAWYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Report | Print
Dec 18, 2024 -

AV GMC responded

Thank you, for sharing your experience with us. We truly appreciate your kind words about our team's professionalism. We understand how concerning it can be when a vehicle has issues, especially as you prepare for a cross-country drive. Your feedback is essential to us, and we are committed to addressing the problem with your car promptly and accurately. Please feel free to contact us directly at Diamond Buick GMC Palmdale so we can discuss this further and ensure you’re back on the road as soon as possible. Your safety is our priority. Sincerely, The Diamond Buick GMC Palmdale Team

1
...
6
7
8
...
46