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Aaron Chevrolet

Lake Elsinore, CA

4.6
1,065 Reviews

31201 Auto Center Dr

Lake Elsinore, CA

92530

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1,065 Reviews of Aaron Chevrolet

August 12, 2025

Carlos at Aaron Chevrolet was a big help. Great customer service. Will come back to purchase my next car in the future. More

by CRAZYTAHOE2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 12, 2025 -

Aaron Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 12, 2025

Excellent customer service! The whole process was fast, smooth and stress free! We left the dealership feeling very grateful! More

by dejongrachel2567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Carrera
Aug 12, 2025 -

Aaron Chevrolet responded

Thank you so much for choosing Aaron Chevrolet! Please let us know if we can be of any more assistance.

August 12, 2025

Great service and amazing information provided on what my truck needed or needs overall great customer service More

by christy.j.gonzalez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
Aug 12, 2025 -

Aaron Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 08, 2025

We purchased our truck and few months ago and it’s been the worst experience. They cashed our check early and offered us free oil changes but I haven’t heard from anyone since June and it’s now August. I k More

by jvillase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alonso Carrera
Aug 11, 2025 -

Aaron Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 08, 2025

Since the new owners arival, it's less personal and not my first choice. The culture and employees are not the same. More

by CHEVRONTEXACO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This survey is aggressive
Aug 11, 2025 -

Aaron Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 07, 2025

Failed to top off my fluids and when I inquired about it the service person had all the excuses in the world. All I wanted was him to take accountability. They failed to top off my coolant which caused a sl More

by PEARLYWHIRLY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky
Aug 10, 2025 -

Aaron Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 07, 2025

Excellent customer service. Service writers know their business. A big shout out to all staff, thank you! More

by 46.gnat_phobia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie , Mark Fradd, Taylor Murphy, Leslie Acevedo
Aug 07, 2025 -

Aaron Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2025

Chris and the whole team were welcoming and understood my needs. I'd recommend your dealership to others. More

by scott.allen.millman
Recommend Dealer
Yes
Employees Worked With
Chris in sales
Aug 05, 2025 -

Aaron Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Aaron Chevrolet!

August 01, 2025

Briana in service, Mathew in sales, Alonso the dealer manager were very accommodating and addressed most of my concerns. Very professional and easy to talk too. They went above and beyond during and afte More

by GIANCARLO
Recommend Dealer
Yes
Employees Worked With
Briana, Alonso Carrera
Aug 01, 2025 -

Aaron Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2025

Rip off and takes advantages of people who don’t know better or who are buying there first car More

by ayamashita592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alonso Carrera
Aug 02, 2025 -

Aaron Chevrolet responded

We're very sorry to receive this feedback and assure you that we are committed to honest, transparent service. I'd like to better understand what transpired during your visit and address any concerns directly. Please feel free to call or text me directly. Thank you, Shadi Abdelhadi - General Manager - shadi@aaronag.com - (951) 805-7508

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