510 Reviews of Aaron Chevrolet - Service Center
I liked that I received a reminder via text, and they were able to assist me with questions before I arrived with no difficulty getting through to service. Very kind and quick service were able to assist me with questions before I arrived with no difficulty getting through to service. Very kind and quick service More
Working in customer service myself for many years I appreciate great customer service! That being said, I’ve always experienced just that there!! appreciate great customer service! That being said, I’ve always experienced just that there!! More
I used to have my cars serviced at Dutton in Riverside. I tried Anderson a year ago and found them to be superior in service and also customer service. I appreciate the explanation and attention to detail I tried Anderson a year ago and found them to be superior in service and also customer service. I appreciate the explanation and attention to detail when explaining my vehicle service needs. You all have my 5 stars. More
I have been coming to this dealership for years since the 90's. My service writer Faisal Mangiro is great. I would say he excels in his service for Aaron Chevrolet and even before that when it was call And 90's. My service writer Faisal Mangiro is great. I would say he excels in his service for Aaron Chevrolet and even before that when it was call Anderson Chevrolet and when he took over for my prior service writer who retired from Lake Elsinore Chevrolet. More
Great dealership, service department personal are always very helpful in making sure everything get done correctly and I leave knowing my vehicle is getting the proper care. very helpful in making sure everything get done correctly and I leave knowing my vehicle is getting the proper care. More
Daniel did a great job very professional and kind. Information was about what is needed and why with pricing. very knowledgeable and good service. Information was about what is needed and why with pricing. very knowledgeable and good service. More
My service was completed quickly and I was treated courteously and with professionalism. I will continue to use this dealer for my vehicle repair needs courteously and with professionalism. I will continue to use this dealer for my vehicle repair needs More
I brought my vehicle in for an oil change and a nonworking trailer light connector. When I dropped my truck off, my service advisor was not present so somebody else helped me. That person told me m nonworking trailer light connector. When I dropped my truck off, my service advisor was not present so somebody else helped me. That person told me my service advisor would call me and go over the repairs that I am requesting. He had me sign the drop off paper and I left. I never received a phone call from my service advisor, but did receive a message on my answering machine saying my truck was completed. When I arrived at the dealership, the cashier told me it was going to be $285 for an oil change and repairing my trailer light connector assembly. I told her I had insurance and I would like to speak to my service advisor. My service advisor told me there was a blown fuse for my trailer lights and it would cost $200 for the repair. I told him fuses do not cost $200 and he said the $200 is the diagnostic fee. I told him I never authorize a diagnostic fee of $200 and requested to speak to the service manager.. I told the service manager I have breakdown insurance through G.M.C. I also told him that I did sign the drop off papers, but it was never explained to me there is a $200 diagnostic fee.so I did not know. I replied it was never explained to me there was a $200 diagnostic fee. The service manager was very condescending and told me several more that i did know which is the same thong as calling me a lier. This angered me I raise my voice and told him I wanted my truck back and I was leaving. He told me no hes going to pay the $200. And wanted me to promise I would read every paper that I ever have to sign in my life. Luckily, I had control of myself and did not punch him at this point, but if he comes across the wrong person it will happen. I will never bring any of my vehicles to the dealer again. I found a diesel mechanic that has nothing to do with Gmc or Chevy. More