510 Reviews of Aaron Chevrolet - Service Center
I just want to say thank you to the Service Manager Mark for investigating the issue I had with my last service. He was very professional and understanding. The technician made a mistake. Said my DEF fluid for investigating the issue I had with my last service. He was very professional and understanding. The technician made a mistake. Said my DEF fluid was low when it was actually full when I brought my truck in for a DEF system light on. I was frustrated, I tried explaining to my service writer Taylor before I talked to the service manager. Again I was frustrated but wow Taylor was very unprofessional. I tried explaining to him what was written on the statement as false documentation. Taylor failed to look into the issue or ask the technician. He further tried to say I’m not being honest verbally attacking me and called me a liar. Because I did not tell him I put new batteries weeks ago before DEF light came on. Which I explained to him I did not know I needed to. I could not believe how I was being treated. I explained to the service manager thank you but I will not return to this dealer. Will not be treaded like that again or should any customer for that matter. Truck has been an on going problem with DEF light on. I’ve replaced just about every part spending $5000 dollars for the parts and labor for DEF system and returning to this dealer many times and still not fixed but after service writer Taylor response takes the cake. More
Always have the best service. Marshal and Dani excellent advisors. Best place to go to get my oil change and really good prices . Worth going to this dealership . Marshal and Dani excellent advisors. Best place to go to get my oil change and really good prices . Worth going to this dealership . More
Taylor was very helpful with my visit. It was fast and Taylor was able to get my transmission problem worked on with warrenty which made me very happy It was fast and Taylor was able to get my transmission problem worked on with warrenty which made me very happy More
Denny C. was great. He detailed the service and potential issues and outcomes. I was very satisfied in the end. Even the courtesy drivers were awesome. As was great. He detailed the service and potential issues and outcomes. I was very satisfied in the end. Even the courtesy drivers were awesome. As a veteran and better discount would have been, of course, appreciated, but Denny helped out a bit on that too. Car is running great and needed the tune up. Would recommend them to any Chevy owner. All fluids were replaced with a complete transmission service. Don't put this off as a new transmission could be 10x the cost of standard maintenance. More